# (also) Stuck on “Loading Palette” Screen

**URL:** <https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470>\
**Category:** General\
**Created:** [11 May 2021 07:10 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470 "2021-05-11T07:10:05Z")\
**Posts on this page:** 16\
**Page:** 1

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [11 May 2021 07:10 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/1 "2021-05-11T07:10:05Z")

</div>

TL;DR - same behavior as [here](https://discourse.nodered.org/t/stuck-on-loading-palette-screen/31799), on latest version.

Hi,  
I've been using node-red for several months, yet decided to have a fresh install.  
After removing everything (node-red, node.js, npm), I've installed the latest nvm-windows, node.js (LTS), and node-red. Upon startup, I'm greeted with this:  
 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/e/7/e7f77324f869f52d2ac1d5d1ae8d9225a1f98f11.png)

startup log:

```auto
PS C:\Users\ItayKishon> node-red                                                                  
11 May 09:55:02 - [info]                                                                          
                                                                                                  
Welcome to Node-RED                                                                               
===================                                                                               
                                                                                                  
11 May 09:55:02 - [info] Node-RED version: v1.3.4                                                 
11 May 09:55:02 - [info] Node.js version: v14.16.1                                               
11 May 09:55:02 - [info] Windows_NT 10.0.19041 x64 LE                                             
11 May 09:55:02 - [info] Loading palette nodes                                                    
11 May 09:55:06 - [info] Dashboard version 2.25.0 started at /ui                                  
11 May 09:55:06 - [info] Settings file : C:\SPB_Data\.node-red\settings.js                       
11 May 09:55:06 - [info] Context store : 'default' [module=memory]                               
11 May 09:55:06 - [info] User directory : \Users\ItayKishon\.node-red                             
11 May 09:55:06 - [warn] Projects disabled : editorTheme.projects.enabled=false                   
11 May 09:55:06 - [info] Flows file : \Users\ItayKishon\.node-red\flows_xxxxxxx.json  
11 May 09:55:06 - [info] Server now running at http://127.0.0.1:1880/                             
11 May 09:55:06 - [warn]                                                                          
                                                                                                  
---------------------------------------------------------------------                             
Your flow credentials file is encrypted using a system-generated key.                             
                                                                                                  
If the system-generated key is lost for any reason, your credentials                              
file will not be recoverable, you will have to delete it and re-enter                             
your credentials.                                                                                 
                                                                                                  
You should set your own key using the 'credentialSecret' option in                                
your settings file. Node-RED will then re-encrypt your credentials                                
file using your chosen key the next time you deploy a change.                                     
---------------------------------------------------------------------                             
                                                                                                  
11 May 09:55:06 - [info] Starting flows                                                           
11 May 09:55:06 - [info] Started flows                                                            

```

Thanks.

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [11 May 2021 07:38 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/2 "2021-05-11T07:38:00Z")

</div>

Can you check the browser console for any errors?

If there is an error that mentions `e.trim` then you've hit the issue reported here: [[problem] Not work flow editor Node-RED 1.3.4 on Chrome](https://discourse.nodered.org/t/problem-not-work-flow-editor-node-red-1-3-4-on-chrome/45347)

Well have it fixed in the next release, but the workaround for now is to try a different browser.

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [11 May 2021 13:00 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/3 "2021-05-11T13:00:42Z")

</div>

There is an error, yet unrelated to _e.trim_ (shown below).  
Edge (v90) shows the same behavior, with the same console error (probably being based on Chromium?)  
Firefox (v88) experiences the same loading freeze, yet with a slightly different error message (seems to be from the same origin, though).

**Chrome log:**

```auto
vendor.js:4 JQMIGRATE: Migrate is installed, version 3.3.0
DevTools failed to load SourceMap: Could not load content for http://127.0.0.1:1880/vendor/purify.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
red.min.js:16 Node-RED: 1.3.4
red.min.js:16 Versions
red.min.js:16 jQuery 3.5.1
red.min.js:16 jQuery UI 1.12.1
red.min.js:16 ACE 1.4.12
red.min.js:16 D3 3.0.3
red.min.js:16 Projects disabled
red.min.js:16 Uncaught TypeError: Cannot read property 'length' of undefined
    at Object.addNodeSet (red.min.js:16)
    at Object.setNodeList (red.min.js:16)
    at Object.success (red.min.js:16)
    at c (vendor.js:2)
    at Object.fireWith [as resolveWith] (vendor.js:2)
    at l (vendor.js:2)
    at XMLHttpRequest.<anonymous> (vendor.js:2)
addNodeSet @ red.min.js:16
setNodeList @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
(anonymous) @ red.min.js:16
i @ red.min.js:16
a @ red.min.js:16
i @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
(anonymous) @ red.min.js:16
(anonymous) @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
(anonymous) @ red.min.js:16
loadPluginCatalogs @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
t @ red.min.js:16
l @ red.min.js:16
(anonymous) @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
t @ red.min.js:16
success @ red.min.js:16
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
a @ red.min.js:16
init @ red.min.js:16
(anonymous) @ red.min.js:16
(anonymous) @ red.min.js:16
(anonymous) @ vendor.js:42
(anonymous) @ vendor.js:42
g @ vendor.js:42
success @ vendor.js:42
c @ vendor.js:2
fireWith @ vendor.js:2
l @ vendor.js:2
(anonymous) @ vendor.js:2
load (async)
send @ vendor.js:2
ajax @ vendor.js:2
s.ajax @ vendor.js:4
_fetchOne @ vendor.js:42
(anonymous) @ vendor.js:42
each @ vendor.js:2
(anonymous) @ vendor.js:42
each @ vendor.js:2
_fetch @ vendor.js:42
load @ vendor.js:42
g @ vendor.js:42
init @ red.min.js:16
init @ red.min.js:16
(anonymous) @ main.min.js:16
e @ vendor.js:2
t @ vendor.js:2
setTimeout (async)
(anonymous) @ vendor.js:2
c @ vendor.js:2
fireWith @ vendor.js:2
fire @ vendor.js:2
c @ vendor.js:2
fireWith @ vendor.js:2
ready @ vendor.js:2
B @ vendor.js:2

```

**Firefox log:**

```auto
Uncaught TypeError: e.types is undefined
    addNodeSet http://127.0.0.1:1880/red/red.min.js:16
    setNodeList http://127.0.0.1:1880/red/red.min.js:16
    success http://127.0.0.1:1880/red/red.min.js:16
    c http://127.0.0.1:1880/vendor/vendor.js:2
    fireWith http://127.0.0.1:1880/vendor/vendor.js:2
    l http://127.0.0.1:1880/vendor/vendor.js:2
    o http://127.0.0.1:1880/vendor/vendor.js:2
red.min.js:16:44964
    addNodeSet http://127.0.0.1:1880/red/red.min.js:16
    setNodeList http://127.0.0.1:1880/red/red.min.js:16
    success http://127.0.0.1:1880/red/red.min.js:16
    c http://127.0.0.1:1880/vendor/vendor.js:2
    fireWith http://127.0.0.1:1880/vendor/vendor.js:2
    l http://127.0.0.1:1880/vendor/vendor.js:2
    o http://127.0.0.1:1880/vendor/vendor.js:2

```

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [13 May 2021 05:37 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/4 "2021-05-13T05:37:56Z")

</div>

Seeing as the browser being used isn't the issue, is there a previous node-red version I should use?  
Thanks.

---

<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [13 May 2021 08:32 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/5 "2021-05-13T08:32:09Z")

</div>

> [@ItayKishon-Vayyar](#):
>
> is there a previous node-red version I should use

You can roll back to a previous version by running, for example  
`npm install -g --unsafe-perm node-red@1.3.3`

Then restart node-red.

If you find that it is fixed by a particular version then let us know.

@knolleary is the purify map warning normal on windows, or could there be a relationship between the warning and this issue?

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [13 May 2021 08:33 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/6 "2021-05-13T08:33:32Z")

</div>

> is the purify map warning normal on windows, or could there be a relationship between the warning and this issue?

That is unrelated to the issue here.

@ItayKishon-Vayyar have you got any custom nodes installed? This error can happen if there's a "bad" node installed. I'm working on some better handling of these cases for the 1.3.5 release.

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [13 May 2021 08:36 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/7 "2021-05-13T08:36:00Z")

</div>

This is a completely fresh install, after removing all node-red,node.js & npm.  
I've installed the the latest nvm-windows, node.js (LTS) - v14.16.1, and node-red - v1.3.4.  
I'm trying the previous version (1.3.3). Will update.

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [13 May 2021 08:41 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/8 "2021-05-13T08:41:20Z")

</div>

Can you follow these steps to get some more information:

1. open the chrome developer tools and switch to the Network tab
2. Click the 🚫 button to clear the log
3. Reload the page
4. type 'nodes' into the filter box.
5. You should see an entry like `nodes?_=123456` (the number will be different).
6. Click on that entry and then the 'Response' tab.
7. Copy the contents and share it with us.

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/0/201ba6b22e4925f9b26dc07bba78135597818454.png)

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [13 May 2021 08:44 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/9 "2021-05-13T08:44:33Z")

</div>

(wow, thanks for the quick & detailed response.)  
Here it is, still for v1.3.4, on Chrome 90:

```auto
[{"id":"node-red/inject","name":"inject","types":["inject"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/debug","name":"debug","types":["debug"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/complete","name":"complete","types":["complete"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/catch","name":"catch","types":["catch"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/status","name":"status","types":["status"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/link","name":"link","types":["link in","link out"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/comment","name":"comment","types":["comment"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/unknown","name":"unknown","types":["unknown"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/function","name":"function","types":["function"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/switch","name":"switch","types":["switch"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/change","name":"change","types":["change"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/range","name":"range","types":["range"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/template","name":"template","types":["template"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/delay","name":"delay","types":["delay"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/trigger","name":"trigger","types":["trigger"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/exec","name":"exec","types":["exec"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/tls","name":"tls","types":["tls-config"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/httpproxy","name":"httpproxy","types":["http proxy"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/mqtt","name":"mqtt","types":["mqtt in","mqtt out","mqtt-broker"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/httpin","name":"httpin","types":["http in","http response"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/httprequest","name":"httprequest","types":["http request"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/websocket","name":"websocket","types":["websocket in","websocket out","websocket-listener","websocket-client"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/tcpin","name":"tcpin","types":["tcp in","tcp out","tcp request"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/udp","name":"udp","types":["udp in","udp out"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/CSV","name":"CSV","types":["csv"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/HTML","name":"HTML","types":["html"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/JSON","name":"JSON","types":["json"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/XML","name":"XML","types":["xml"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/YAML","name":"YAML","types":["yaml"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/split","name":"split","types":["split","join"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/sort","name":"sort","types":["sort"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/batch","name":"batch","types":["batch"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/file","name":"file","types":["file","file in"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red/watch","name":"watch","types":["watch"],"enabled":true,"local":false,"user":false,"module":"node-red","version":"1.3.4"},{"id":"node-red-node-rbe/rbe","name":"rbe","types":["rbe"],"enabled":true,"local":false,"user":false,"module":"node-red-node-rbe","version":"0.5.0"},{"id":"node-red-node-tail/tail","name":"tail","types":["tail"],"enabled":true,"local":false,"user":false,"module":"node-red-node-tail","version":"0.3.1"},{"id":"node-red-dashboard/ui_base","name":"ui_base","types":["ui_base"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_button","name":"ui_button","types":["ui_button"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_dropdown","name":"ui_dropdown","types":["ui_dropdown"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_switch","name":"ui_switch","types":["ui_switch"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_slider","name":"ui_slider","types":["ui_slider"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_numeric","name":"ui_numeric","types":["ui_numeric"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_text_input","name":"ui_text_input","types":["ui_text_input"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_date_picker","name":"ui_date_picker","types":["ui_date_picker"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_colour_picker","name":"ui_colour_picker","types":["ui_colour_picker"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_form","name":"ui_form","types":["ui_form"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_text","name":"ui_text","types":["ui_text"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_gauge","name":"ui_gauge","types":["ui_gauge"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_chart","name":"ui_chart","types":["ui_chart"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_audio","name":"ui_audio","types":["ui_audio"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_toast","name":"ui_toast","types":["ui_toast"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_ui_control","name":"ui_ui_control","types":["ui_ui_control"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_template","name":"ui_template","types":["ui_template"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_link","name":"ui_link","types":["ui_link"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_tab","name":"ui_tab","types":["ui_tab"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_group","name":"ui_group","types":["ui_group"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-dashboard/ui_spacer","name":"ui_spacer","types":["ui_spacer"],"enabled":true,"local":true,"user":false,"module":"node-red-dashboard","version":"2.25.0"},{"id":"node-red-node-ui-table/ui_table","name":"ui_table","types":["ui_table"],"enabled":true,"local":true,"user":false,"module":"node-red-node-ui-table","version":"0.3.10"},{"id":"node-red-contrib-component-dashboard/yad","name":"yad","types":["yad-configuration"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-component-dashboard/yad-node","name":"yad-node","types":["yad-node"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-component-dashboard/yad-paper-button","name":"yad-paper-button","types":["yad-paper-button"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-component-dashboard/yad-toggle-icon-button","name":"yad-toggle-icon-button","types":["yad-toggle-icon-button"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-component-dashboard/yad-text-widget","name":"yad-text-widget","types":["yad-text-widget"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-component-dashboard/yad-switch","name":"yad-switch","types":["yad-switch"],"enabled":true,"local":true,"user":false,"module":"node-red-contrib-component-dashboard","version":"0.0.4"},{"id":"node-red-contrib-amqp/amqp","name":"amqp","local":true,"user":false,"module":"node-red-contrib-amqp","version":"1.0.2"}]

```

Hmmm - browsing through that response, I see a node which I've previously tried to install (which caused me some problems, leading to the _supposedly_ fresh install). Namely: **node-red-contrib-amqp**.  
That means that removing all the above hasn't completely cleared all the settings from the computer.  
I'll try to find & remove all those old settings.

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [13 May 2021 08:48 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/10 "2021-05-13T08:48:38Z")

</div>

Hi @ItayKishon-Vayyar

yes - node-red-contrib-amqp is the cause of the issue.

If you have a look in the file `.config.nodes.json` in your node-red settings directory you should find a reference to that node including the full path to where it is being loaded from.

---

<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [13 May 2021 08:53 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/11 "2021-05-13T08:53:24Z")

</div>

> [@ItayKishon-Vayyar](#):
>
> I see a node which I've previously tried to install (which caused me some problems, leading to the _supposedly_ fresh install

Did you delete or rename your .node-red folder for a 'completely fresh install'. Otherwise you will not have removed the problem node.

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [13 May 2021 09:00 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/12 "2021-05-13T09:00:41Z")

</div>

Apparently... 🙃

So although I found the `node-red-contrib-amqp` reference in the `.config.nodes.json`file:

```auto
    "node-red-contrib-amqp": {
        "name": "node-red-contrib-amqp",
        "version": "1.0.2",
        "local": true,
        "user": true,
        "nodes": {
            "amqp": {
                "name": "amqp",
                "local": true,
                "user": false,
                "module": "node-red-contrib-amqp",
                "file": "\\Users\\ItayKishon\\.node-red\\node_modules\\node-red-contrib-amqp\\lib\\amqp.js"
            }
        }
    }

```

, the folder itself doesn't exist.

Removing the above reference from `.config.nodes.json` solved the issue, and the system has loaded. And may I add - with all my previous flows, as this was obviously not a completely fresh install...

Now everything is working again. I wonder - has the invalid node reference caused the loading problem?

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [13 May 2021 09:19 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/13 "2021-05-13T09:19:16Z")

</div>

> [@ItayKishon-Vayyar](#):
>
> the folder itself doesn't exist.

That is interesting to know - and gives me an idea as to how you got into this state. Will see if we can avoid it in the future.

---

<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [13 May 2021 14:51 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/14 "2021-05-13T14:51:33Z")

</div>

The handling for this scenario is now fixed in git for 1.3.5.

---

<div class="post-metadata">

**Author:** ![ItayKishon-Vayyar](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/itaykishon-vayyar/32/33806_2.png) [@ItayKishon-Vayyar](https://discourse.nodered.org/u/ItayKishon-Vayyar)\
**Post date:** [13 May 2021 14:53 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/15 "2021-05-13T14:53:29Z")

</div>

Thanks so much. 😃

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [27 May 2021 14:54 UTC](https://discourse.nodered.org/t/also-stuck-on-loading-palette-screen/45470/16 "2021-05-27T14:54:15Z")

</div>

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