# Arduino Cloud nodes all work, except Properties(in) nodes, Cloud shows device Offline

**URL:** <https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131>\
**Category:** General\
**Created:** [25 May 2026 23:08 UTC](https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131 "2026-05-25T23:08:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TMRh20](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@TMRh20](https://discourse.nodered.org/u/TMRh20)\
**Post date:** [25 May 2026 23:08 UTC](https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131/1 "2026-05-25T23:08:09Z")

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I've installed the @arduino/node-red-contrib-arduino-iot-cloud nodes in NodeRed, and I have almost every node type working, sending & receiving data, except I cannot receive data via the Properties(in) node.

I've tried everything I can think of, I have data sending and being received via periodic nodes. My data shows up in my dashboard, but when I toggle the related variable, nothing happens in NodeRed.

The periodic(in) node also shows no status indicators like the other nodes. In addition, in the Arduino cloud interface, it shows my device as Offline.

The setup is relatively simple, my devices send & receive data via MQTT, then NodeRed acts as the interface to the Arduino cloud.

\*Edit to add: I've also got a debug node connected directly to the Properties(In) node, and it remains blank

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**Author:** ![TotallyInformation](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/totallyinformation/32/31_2.png) [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)\
**Post date:** [26 May 2026 15:07 UTC](https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131/2 "2026-05-26T15:07:03Z")

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> [@TMRh20](#):
>
> node-red-contrib-arduino-iot-cloud

As it is a contributed node, you may have to raise an issue with the author(s) here:

> **[Issues · arduino/node-red-contrib-arduino-iot-cloud](https://github.com/arduino/node-red-contrib-arduino-iot-cloud/issues)**
>
> A Node-RED plugin to integrate Arduino IoT Cloud. Contribute to arduino/node-red-contrib-arduino-iot-cloud development by creating an account on GitHub.

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<div class="post-metadata">

**Author:** ![TMRh20](https://avatars.discourse-cdn.com/v4/letter/t/e19adc/32.png) [@TMRh20](https://discourse.nodered.org/u/TMRh20)\
**Post date:** [27 May 2026 10:39 UTC](https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131/3 "2026-05-27T10:39:04Z")

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Done, thanks.

> <https://github.com/arduino/node-red-contrib-arduino-iot-cloud/issues/63>
>
> I've installed the node-red-contrib-arduino-iot-cloud nodes in NodeRed, and I ha…ve almost every node type working, sending & receiving data, except I cannot receive data via the Properties(in) node.
> 
> I've tried everything I can think of, I have data sending and being received via periodic nodes. My data shows up in my dashboard, but when I toggle the related variable, nothing happens in NodeRed.
> 
> The propterties(in) node also shows no status indicators like the other nodes. In addition, in the Arduino cloud interface, it shows my device as Offline.
> 
> The setup is relatively simple, my devices send & receive data via MQTT, then NodeRed acts as the interface to the Arduino cloud.
> 
> I've also got a debug node connected directly to the Properties(In) node, and it remains blank
> 
> I've posted to the Arduino and NodeRed forums with no success.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [25 August 2026 10:39 UTC](https://discourse.nodered.org/t/arduino-cloud-nodes-all-work-except-properties-in-nodes-cloud-shows-device-offline/101131/4 "2026-08-25T10:39:56Z")

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