# Can´t install any nodes, help!

**URL:** https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829
**Category:** General
**Created:** [18 May 2021 11:34 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829 "2021-05-18T11:34:54Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![RobertG](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@RobertG](https://discourse.nodered.org/u/RobertG)
#### Post date: [18 May 2021 11:34 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/1 "2021-05-18T11:34:55Z")

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Very new to Node-Red, wanted to install dashboard node. Only get error

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### Author: ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)
#### Post date: [18 May 2021 11:38 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/2 "2021-05-18T11:38:20Z")

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Hi Robert. We are good and helpful but we don't read minds I'm afraid 😉

What error(s) do you get?

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### Author: ![RobertG](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@RobertG](https://discourse.nodered.org/u/RobertG)
#### Post date: [18 May 2021 12:04 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/3 "2021-05-18T12:04:31Z")

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Hi Steve, thanks for your attention. I get this error-log  
2021-05-18T11:57:58.234Z Install : node-red-dashboard 2.29.1

2021-01-15T23:17:02.576Z npm install --no-audit --no-update-notifier --no-fund --save --save-prefix="~" --production node-red-dashboard@2.29.1  
2021-01-15T23:17:16.854Z [err] npm ERR! code EAI\_AGAIN  
2021-01-15T23:17:16.854Z [err] npm ERR! errno EAI\_AGAIN  
2021-01-15T23:17:16.864Z [err] npm ERR! request to  
[https://registry.npmjs.org/node-red-dashboard](https://registry.npmjs.org/node-red-dashboard) failed, reason: getaddrinfo EAI\_AGAIN  
2021-01-15T23:17:16.902Z [err]  
2021-01-15T23:17:16.902Z [err] npm ERR! A complete log of this run can be found in:  
2021-01-15T23:17:16.902Z [err] npm ERR! /tmp/node-red/.npm/\_logs/2021-01-15T23\_17\_16\_877Z-debug.log  
2021-01-15T23:17:16.937Z rc=1

This is when i try to install dashbord, but cant install any node at all

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### Author: ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)
#### Post date: [18 May 2021 12:14 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/4 "2021-05-18T12:14:42Z")

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There are [many results](https://www.google.com/search?q=eai_again+npm) for eai\_again - essentially either the PC/SERVER/PI running node-red does not have access to the internet or has a DNS issue - read the issues linked to for a solution.

Questions: From the PC/SERVER/PI running node-red, can you...

- Can you `ping 8.8.8.8` ?
- Can you `curl www.google.com` ?

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### Author: ![RobertG](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@RobertG](https://discourse.nodered.org/u/RobertG)
#### Post date: [18 May 2021 12:34 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/5 "2021-05-18T12:34:28Z")

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Wow! I am using a weidmuller PLC, set the X2 port to Dynamic and plugged to the LAN.  
And that solved the problem!  
Thank you very much!!

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### Author: ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)
#### Post date: [1 June 2021 12:34 UTC](https://discourse.nodered.org/t/can-t-install-any-nodes-help/45829/6 "2021-06-01T12:34:38Z")

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