# Cannot reach editor page or dashboard after installing flow

**URL:** <https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724>\
**Category:** General\
**Created:** [5 July 2022 14:41 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724 "2022-07-05T14:41:11Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![shel](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shel](https://discourse.nodered.org/u/shel)\
**Post date:** [5 July 2022 14:41 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/1 "2022-07-05T14:41:11Z")

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Bought a new pi and installed the latest image, updated the OS, installed node red and opened the editor page. No problems. Created a simple flow and hit deploy. Now the fun starts. After the deploy I cannot access the editor page again or the dashboard page. I am working directly on the pi so it cannot be a network issue, at least I don't think so. Uninstalled node red, deleted the directory, re installed node red. I can now open the editor page. Create another flow, deploy, can no longer access the editor page.  
Not sure where to go from here  
Pi 4  
latest Pi OS image  
node red 2.2.2 and I install the --node16 command

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [5 July 2022 15:15 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/2 "2022-07-05T15:15:45Z")

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If you stop node-red using  
`node-red-stop`  
and then start using  
`node-red --safe`  
it should start node red without starting the flows. Can you now access the editor? If so then that suggests something in your flow is hanging node-red.

If you still can't access the editor then post the full console output you get from the node-red command.

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**Author:** ![shel](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shel](https://discourse.nodered.org/u/shel)\
**Post date:** [5 July 2022 16:24 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/3 "2022-07-05T16:24:24Z")

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no effect, cannot reach editor

![2022](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/9/5/952c6e82ab154db507055af1c2ce815cc089b24f.jpeg)

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [5 July 2022 16:39 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/4 "2022-07-05T16:39:17Z")

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Show us the output from the first command I suggested  
`node-red-stop`  
If possible copy/paste, not screen shot.

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**Author:** ![jbudd](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jbudd](https://discourse.nodered.org/u/jbudd)\
**Post date:** [5 July 2022 16:40 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/5 "2022-07-05T16:40:52Z")

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Address already in use suggests that you already have Node-red running and are trying to start a second copy.

Try **sudo systemctl stop nodered** then just **node-red** (it will not immeditely return to the dollar prompt)  
Can you load the editor now?  
Create a flow, deploy. Are there any errors shown on the terminal? Has it gone back to the dollar prompt?

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [5 July 2022 16:44 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/6 "2022-07-05T16:44:56Z")

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> [@jbudd](#):
>
> sudo systemctl stop nodered

That is what `node-red-stop` does.

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**Author:** ![shel](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shel](https://discourse.nodered.org/u/shel)\
**Post date:** [5 July 2022 16:56 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/7 "2022-07-05T16:56:43Z")

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did the sudo systemctl stop nodered and node-red and then safe and can access the editor, disabled all flows and am now trying to sort out which is the offending flow, thanks to both of you @jbudd and @Colin for the help

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [5 July 2022 16:58 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/8 "2022-07-05T16:58:22Z")

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Perhaps the first time you ran  
`node-red stop`  
Or something similar instead of  
`node-red-stop`

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**Author:** ![shel](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shel](https://discourse.nodered.org/u/shel)\
**Post date:** [5 July 2022 17:00 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/9 "2022-07-05T17:00:57Z")

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entirely possible, keyboard has been pounded on relentlessly over this problem and surprised it still works  
[EDIT] by the time I come to the forum it's usually life or death. My wife says she'll kill me if I don't get this fixed and get a better attitude.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [19 July 2022 17:01 UTC](https://discourse.nodered.org/t/cannot-reach-editor-page-or-dashboard-after-installing-flow/64724/10 "2022-07-19T17:01:03Z")

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