# Cannot start node-red

**URL:** <https://discourse.nodered.org/t/cannot-start-node-red/10911>\
**Category:** General\
**Created:** [8 May 2019 07:30 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911 "2019-05-08T07:30:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![hathemi](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/hathemi/32/3792_2.png) [@hathemi](https://discourse.nodered.org/u/hathemi)\
**Post date:** [8 May 2019 07:30 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/1 "2019-05-08T07:30:24Z")

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![error](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/2X/0/0293aeb89eaf6656e049af2ac94293d9acb8195a.png)  
how can i fixe it ???

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [8 May 2019 07:45 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/2 "2019-05-08T07:45:39Z")

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Start by showing us the log before the failure so we can see the versions of everthing. Also what hardware and operating system are you running on?

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**Author:** ![hathemi](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/hathemi/32/3792_2.png) [@hathemi](https://discourse.nodered.org/u/hathemi)\
**Post date:** [8 May 2019 07:53 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/3 "2019-05-08T07:53:20Z")

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am using windows10. where can i find the log file ?

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**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [8 May 2019 07:54 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/4 "2019-05-08T07:54:21Z")

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> [@hathemi](#):
>
> where can i find the log file ?

You've shown us a screenshot of the log in your first post. We'd like to see the first few lines of the output that tells us what versions of everything you're using.

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**Author:** ![hathemi](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/hathemi/32/3792_2.png) [@hathemi](https://discourse.nodered.org/u/hathemi)\
**Post date:** [8 May 2019 07:58 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/5 "2019-05-08T07:58:27Z")

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![err](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/2X/c/ce3fc894c37dbcc032d4aa2a3c8b4b7ccefbfe6b.png)

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [8 May 2019 08:27 UTC](https://discourse.nodered.org/t/cannot-start-node-red/10911/6 "2019-05-08T08:27:20Z")

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As you are Node-RED v0.20.x you can start with the `--safe` flag ( which is why it's useful to see the version numbers) [https://nodered.org/blog/2019/03/12/version-0-20-released#runtime](https://nodered.org/blog/2019/03/12/version-0-20-released#runtime)

You can then edit your ui-template and deploy and restart Node-RED.

You also aren't using the latest version of the dashboard, perhaps its a good time to update?