# Can't get email on Pi 3 Ubuntu
**URL:** https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813
**Category:** General
**Created:** [31 October 2022 04:09 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813 "2022-10-31T04:09:30Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@LasseMartinell](https://discourse.nodered.org/u/LasseMartinell)
#### Post date: [31 October 2022 04:09 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/1 "2022-10-31T04:09:31Z")
I have installed node-red-node-mail. I have 2 computers running node-red. When upgrade the Mac I lost data and have to rebuild the flow. So I invested in a Raspberry Pi 3 to get a stabile computer. It works on the Mac but not on the Pi. I get timed out message when I connect to the mail server. I have the same settings on both set-ups. I'm new to Ubuntu and I wonder if there are port settings I have to make?
I couldn't install Palette Manager on Raspberry OS so I'm trying Ubuntu instead.
Anyone running node-red-node-mail on Ubuntu on Pi 3?
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### Author:  [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [31 October 2022 07:16 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/2 "2022-10-31T07:16:58Z")
> [@LasseMartinell](#):
>
> couldn't install Palette Manager on Raspberry OS so I'm trying Ubuntu instead.
What do you mean by that?
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### Author:  [@LasseMartinell](https://discourse.nodered.org/u/LasseMartinell)
#### Post date: [31 October 2022 07:22 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/3 "2022-10-31T07:22:58Z")
npm was never installed on Rasbian OS. I need that for FileMaker nods. But my problem with "time out" is solved. Thanks for interest.
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### Author:  [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [31 October 2022 08:01 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/4 "2022-10-31T08:01:09Z")
In that case I assume you did not install via the [recommended method](https://nodered.org/docs/getting-started/raspberrypi). Use that method for Ubuntu too.
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### Author:  [@LasseMartinell](https://discourse.nodered.org/u/LasseMartinell)
#### Post date: [31 October 2022 08:47 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/5 "2022-10-31T08:47:15Z")
There was no problem installing npm on Ubuntu. The problem was that the email node get incoming mails, but that is no longer any problem.
Have a nice day
and thanks for caring.
Lasse
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### Author:  [@system](https://discourse.nodered.org/u/system)
#### Post date: [14 November 2022 08:48 UTC](https://discourse.nodered.org/t/cant-get-email-on-pi-3-ubuntu/69813/6 "2022-11-14T08:48:14Z")
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