# Dashboard 2.0 ui-base disconnected due to ping timeout
**URL:** https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688
**Category:** Dashboard
**Tags:** dashboard-2
**Created:** [16 January 2025 22:01 UTC](https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688 "2025-01-16T22:01:26Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@gallionjason](https://discourse.nodered.org/u/gallionjason)
#### Post date: [16 January 2025 22:01 UTC](https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688/1 "2025-01-16T22:01:26Z")
Hello, I just started using dashboard 2.0, and I'm getting a disconnected info due to ping timeout. Has anyone else had this error? There are a few other errors that say ui-base: disonnected due to.. something else.
Thank you in advance for any suggestions.
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### Author:  [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [17 January 2025 09:25 UTC](https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688/2 "2025-01-17T09:25:39Z")
If everything is working ok then ignore those messages, they are usually just informational.
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### Author:  [@gallionjason](https://discourse.nodered.org/u/gallionjason)
#### Post date: [17 January 2025 11:34 UTC](https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688/3 "2025-01-17T11:34:25Z")
Interesting, thank you
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### Author:  [@system](https://discourse.nodered.org/u/system)
#### Post date: [16 February 2025 11:35 UTC](https://discourse.nodered.org/t/dashboard-2-0-ui-base-disconnected-due-to-ping-timeout/94688/4 "2025-02-16T11:35:18Z")
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