# Dashboard didn't start

**URL:** <https://discourse.nodered.org/t/dashboard-didnt-start/22141>\
**Category:** Dashboard\
**Created:** [23 February 2020 12:37 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141 "2020-02-23T12:37:58Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 12:37 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/1 "2020-02-23T12:37:58Z")

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Error: GET /ui and that is it

I have installed all the packages needed for the dashboard.

Any ideas?

Macbook pro  
Node -v 12.6.0  
Npm -v 6.9.0  
Want to get some info from a external api and show the results in a ui

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [23 February 2020 13:05 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/2 "2020-02-23T13:05:02Z")

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Once again you need to supply a bit more information. like  
1 - what version of NR and the dashboard? (see NR startup log)  
2 - have you ever been able to use the dashboard?  
3 - what did you actually enter ias the url when you got that error?  
4 - what do you have in your flow?

If you want this resolved quickly, providing a small flow that replicates the issue will go a long way  
to discovering your issue.

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 13:46 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/3 "2020-02-23T13:46:50Z")

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Here is the requested info:

# Welcome to Node-RED

23 Feb 14:40:25 - [info] Node-RED version: v1.0.3  
23 Feb 14:40:25 - [info] Node.js version: v12.6.0  
23 Feb 14:40:25 - [info] Darwin 19.3.0 x64 LE  
23 Feb 14:40:25 - [info] Loading palette nodes  
23 Feb 14:40:27 - [info] UI started at /ui

1. No not on this macbook
2. yes i have tested it in a browser
3. a form connected to the api call connected to a message reform and send it to ui displays.  
 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/c/3/c3ff39f94b3193e9fb0a2d6db76f724007d7b9cf.png)

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 13:57 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/4 "2020-02-23T13:57:53Z")

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I just discovered that mui is working

localhost:1880/mui yes  
localhost:1880/ui no

Regards

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [23 February 2020 14:03 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/5 "2020-02-23T14:03:49Z")

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Since the startup log does not include a line like  
`Dashboard version 2.19.3 started at /ui`  
that suggests you are not using the standard dashboard. Is it possible you are using mdashboard instead?

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 14:24 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/6 "2020-02-23T14:24:44Z")

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No I am using both

23 Feb 14:40:27 - [info] mDashboard version 2.19.4-beta started at /mui

23 Feb 14:40:27 - [info] Dashboard version 2.19.4 started at /ui

say the log file

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 14:30 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/7 "2020-02-23T14:30:33Z")

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and furthermore, I can create form in dashboard but not use them in mdashboard

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [23 February 2020 15:13 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/8 "2020-02-23T15:13:24Z")

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The two dashboards conflict with each other and should not be used at the same time.

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [23 February 2020 16:43 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/9 "2020-02-23T16:43:27Z")

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I have down the only thing what could be done

reinstall everything and it now works ......... maybe does the soapserver is also one now

many thanks

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [28 February 2020 08:10 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/10 "2020-02-28T08:10:31Z")

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NO, soapserver still doesn't work. Any ideas?

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [28 February 2020 10:28 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/11 "2020-02-28T10:28:25Z")

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Sine this appears to be the first time you have mentioned a soap problem and you have given us zero information on what you are trying to do, and this doesn't appear to be anything to do with the previous problem (which was a dashboard problem) then I suggest you start a new thread, explain what you are trying to do, and explain the problem.

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**Author:** ![gbuurman](https://avatars.discourse-cdn.com/v4/letter/g/22d042/32.png) [@gbuurman](https://discourse.nodered.org/u/gbuurman)\
**Post date:** [28 February 2020 10:36 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/12 "2020-02-28T10:36:26Z")

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Ok, good idea Colin, I wait for one answer and after that I will start a new thread.

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [28 February 2020 10:38 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/13 "2020-02-28T10:38:22Z")

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@Colin Actually this is being discuessed in another thread already [MySQL return string](https://discourse.nodered.org/t/mysql-return-string/21971/12)

@gbuurman please keep posts of issues to a single thread so you don't waste the time of people volunteering there help. It may cause people to start to ignore you

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [13 March 2020 10:47 UTC](https://discourse.nodered.org/t/dashboard-didnt-start/22141/14 "2020-03-13T10:47:56Z")

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