# DashBoard not shows graphic

**URL:** <https://discourse.nodered.org/t/dashboard-not-shows-graphic/210>\
**Category:** Dashboard\
**Created:** [17 May 2018 15:10 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210 "2018-05-17T15:10:51Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 15:10 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/1 "2018-05-17T15:10:51Z")

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I am a new user and need help.

I created a flow that has a graphic but when I’m on the preview page it appears blank showing nothing. Not even when the layout is muted is there any difference.

Thank you for your support.

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [17 May 2018 15:13 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/2 "2018-05-17T15:13:09Z")

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Can you provide a bit more of a clue as to what you have done to get to this situation ? can you share some of the flow so we can re-create ? Where is this graphic going to show ? How are you adding it ? Not sure what you mean by preview as it’s either running or not.

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**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 15:15 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/3 "2018-05-17T15:15:54Z")

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I just done the ‘Introduction to the dashboard nodes from node-red-dashboard’ from this web page: [http://developers.sensetecnic.com/article/a-node-red-dashboard-using-node-red-dashboard/](http://developers.sensetecnic.com/article/a-node-red-dashboard-using-node-red-dashboard/).

It is possible to clear the instalation and make a new one for dashboard?

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [17 May 2018 15:18 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/4 "2018-05-17T15:18:24Z")

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So you want to restart Node-RED with a clean/empty flow ?  
Or you have a flow but it’s not working ?

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**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 15:20 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/5 "2018-05-17T15:20:08Z")

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I have one that never works.

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [17 May 2018 15:23 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/6 "2018-05-17T15:23:26Z")

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What platform/operating system are you running on ? When you say never works… Node-RED itself never works ? or the Dashboard with the gauges etc never works ?

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**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 15:33 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/7 "2018-05-17T15:33:53Z")

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The operating system is windows 10 Pro N 64 bits. The node red is working because I can see the results in the debug. just on [http://localhost:1880/ui](http://localhost:1880/ui) i can not see nothing. It’s just a blank page.

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [17 May 2018 16:06 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/8 "2018-05-17T16:06:10Z")

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Did the Dashboard install OK - are the nodes in the palette on the left ?  
And you have added some to the flow and configured them in some way (no red triangles) and hit deploy ?  
In the dashboard tab on the right there is a link button (the square the the arrow leaving it on the right) - that should link you directly to the dashboard.

Where in this chain does it fail for you ?

![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/24b8db11ede5aecb939a82bc7f35140b682add17.png)

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**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 16:11 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/9 "2018-05-17T16:11:07Z")

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There is no red triangles. Depoyed OK. and click on the link button.

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/0e1ad98b93729f74cb147103a295f1dd56eaf7d8.png)

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<div class="post-metadata">

**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [17 May 2018 16:11 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/10 "2018-05-17T16:11:39Z")

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Beu the page is empty:

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/edf2e7906df8e06d1d69ad63f3eab349ce0363a9.png)

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [17 May 2018 18:24 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/11 "2018-05-17T18:24:43Z")

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check that you only have one of the nodes with “dashboard” in the name installed as they interfere with each other. The “official” one is node-red-dashboard

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<div class="post-metadata">

**Author:** ![nmarques](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nmarques](https://discourse.nodered.org/u/nmarques)\
**Post date:** [18 May 2018 08:31 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/12 "2018-05-18T08:31:06Z")

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I have node-red-dashboard and node-shri-dashboard. I have to uninstall node-shri-dashboard?

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<div class="post-metadata">

**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [18 May 2018 08:33 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/13 "2018-05-18T08:33:10Z")

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Well you need to uninstall one of them and I’d suggest keeping node-red-dashboard.

You will then need to restart node-red.

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<div class="post-metadata">

**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [18 May 2018 10:43 UTC](https://discourse.nodered.org/t/dashboard-not-shows-graphic/210/14 "2018-05-18T10:43:47Z")

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Yes the shri dashboard is an old clone of the main dashboard project that will conflict with the main one, so needs to be removed.
