# Dashboard Trouble

**URL:** <https://discourse.nodered.org/t/dashboard-trouble/47349>\
**Category:** Dashboard\
**Created:** [18 June 2021 19:43 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349 "2021-06-18T19:43:20Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![KidSquid](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@KidSquid](https://discourse.nodered.org/u/KidSquid)\
**Post date:** [18 June 2021 19:43 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/1 "2021-06-18T19:43:20Z")

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Hello -

Somewhat of a newbie here....appreciate your patience and assistance.

I'm having an issue getting to implement a Dashboard.

When I try and visit my install location /ui I receive a blank page with the title of UNDEFINED  
 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/5/0/50fe18708344906058c477e4b0b512962ebd9d7b.png)

In some of the reading I've done I've seen mention of a conflict between having the both the UI and Dashboard flows installed - is that correct?

This is what my palette screen looks like.

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/c/b/cbbb4527232c093fd6a0f926e560074bdcd3dd9e.png)

I've searched and searched but can't seem to find an answer.

Any help would be greatly appreciated.

Squid 🐿

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**Author:** ![tree-frog](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/tree-frog/32/89303_2.png) [@tree-frog](https://discourse.nodered.org/u/tree-frog)\
**Post date:** [18 June 2021 22:23 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/2 "2021-06-18T22:23:10Z")

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This sounds like a fundamental issue with compatibility.

1. NodeJS Version
2. Node-RED Version
3. Dashboard Version
4. OS, brand and version
5. Browser brand and version

Then maybe revise them and see if anyone else can see any problems..  
I know it's not an answer, but you need to start somewhere at the baseline first.

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [18 June 2021 22:33 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/3 "2021-06-18T22:33:32Z")

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Get rid of node-red-contrib-ui\_I it hasn’t been updated in over 5 years. There are lots of ui nodes you can use.

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**Author:** ![tree-frog](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/tree-frog/32/89303_2.png) [@tree-frog](https://discourse.nodered.org/u/tree-frog)\
**Post date:** [18 June 2021 22:59 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/4 "2021-06-18T22:59:14Z")

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I had a similar issue with "node-red-contrib-opcua-iiot" and "node-red-contrib-opcua" nodes. There were 2 which worked seemingly fine and I could chose between them. I also had them both installed. Then "node-red-contrib-opcua-iiot" went out of support and it could no longer be updated or installed. I did not uninstall it. The other, "node-red-contrib-opcua" node group was updated but it stopped working. I tried installing older versions and went around and around a simple issue of connectivity. As it turned out the other "node-red-contrib-opcua-iiot" node group was conflicting by just being there. I had to remove it completely and SUPRISE! the other node-red-contrib-opcua nodes worked flawlessly.

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**Author:** ![KidSquid](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@KidSquid](https://discourse.nodered.org/u/KidSquid)\
**Post date:** [19 June 2021 01:03 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/5 "2021-06-19T01:03:09Z")

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How do I uninstall it? I don’t see the option next to it?

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [19 June 2021 01:10 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/6 "2021-06-19T01:10:29Z")

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You have to remove all occurancies from the flows and deploy. Then you should be able to remove it.

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**Author:** ![KidSquid](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@KidSquid](https://discourse.nodered.org/u/KidSquid)\
**Post date:** [19 June 2021 01:27 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/7 "2021-06-19T01:27:58Z")

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Thank you...removing the UI component was the trick...dashboard now displays.

I ran into an issue with components not in use still showing in use. I used the trick here to find a solution to delete them.

> [@Remove in-use palette](https://discourse.nodered.org/t/remove-in-use-palette/38546):
>
> Hey everyone, I just started using node-red on raspbian, and I wanted to remove a xiaomi palette that I used in a flow. One of nodes (13) of the palette is always in use (xiaomi-gateway-config) and I cannot remove it because of this. I deleted every node that this palette has, and clicked to Deploy. I must remove it, in order to install the other xiaomi palette, but instead of Install button, I get Conflict message in the palette manager, because this other palette must be using this same xia…

Thanks again for the help!

Squid

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [3 July 2021 01:28 UTC](https://discourse.nodered.org/t/dashboard-trouble/47349/8 "2021-07-03T01:28:56Z")

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