# Dashboard UI is blank

**URL:** <https://discourse.nodered.org/t/dashboard-ui-is-blank/22620>\
**Category:** Dashboard\
**Created:** [4 March 2020 15:21 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620 "2020-03-04T15:21:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [4 March 2020 15:21 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/1 "2020-03-04T15:21:37Z")

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Hi, I have problem with dashboard ui.  
I am able to receive data from IBM IoT and see them in debug messages. However, the ui dashboard does not show anything. Would you tell me what I am missing here? Thanks!

 ![Capture_00](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/8/6/86f73c62e73b0ae08d4e896da56850a6dd7f91f7.jpeg)  
 ![Capture_01](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/e/b/ebf21e10a60eed48ac3aef59cf257eb69dfad69a.jpeg)

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**Author:** ![Trying\_to\_learn](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/trying_to_learn/32/28400_2.png) [@Trying\_to\_learn](https://discourse.nodered.org/u/Trying_to_learn)\
**Post date:** [4 March 2020 20:44 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/2 "2020-03-04T20:44:37Z")

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~~I think one of the problems is that you don't have anything using the GUI side of things. All the nodes I can see in the flow are general nodes. Not GUI type nodes. On the left of the screen where the node are listed, do you have a `dashboard` group?~~

![Screenshot from 2020-03-05 07-43-23](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/3/23d7425378f0e38869655b509dc08911cd6f0063.png)

~~Because if you don't, there is part of the reason.~~

(Edited)

Ah, you have a different `dashboard` installed.

Ok, so you now have to work through how it is set up.

I've not used that one and try (well actually: always) use the `node-red-dashboard`.

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**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [4 March 2020 22:13 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/3 "2020-03-04T22:13:21Z")

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> [@Trying\_to\_learn](#):
>
> Ah, you have a different `dashboard` installed.

What makes you think that Andrew?  
It looks like a normal dashboard flow to me, have I missed something.  
These two nodes look like dashboard `gauge` & `chart` to me.  
Could it be that the OP has wrongly described the term 'ui dashboard'

![nr](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/7/6/7660177d887ac374b8028dba7309474dbbc3e311.jpeg)

I agree, we really need a better description of the system from @Nim_nem

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [4 March 2020 23:00 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/4 "2020-03-04T23:00:16Z")

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They look like different colors from the node-red-dashboard ones... ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/7/0/709325955eed3cc09fbfe92be3668cb5cea4bc81.png)

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**Author:** ![Trying\_to\_learn](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/trying_to_learn/32/28400_2.png) [@Trying\_to\_learn](https://discourse.nodered.org/u/Trying_to_learn)\
**Post date:** [5 March 2020 05:28 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/5 "2020-03-05T05:28:45Z")

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(Thanks @dceejay)

That stuck out to me like ....... and why the first part was posted and then redacted.

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 10:23 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/6 "2020-03-05T10:23:53Z")

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Yes they are gauge & chart from ui

 ![Capture_03](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/e/6/e630a9a409053a7e9db0691cd3df1252c0700fab.jpeg)

I just rename them.

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 10:31 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/7 "2020-03-05T10:31:55Z")

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I also have the node-red-dashboard installed.

 ![Capture_04](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/8/c/8cd70dbb300057436493ff0956011ab63653fa56.jpeg)

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [5 March 2020 10:40 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/8 "2020-03-05T10:40:56Z")

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@Nim_nem could you please click on the arrow at tech bottom where it says `> 21 nodes`  
See the warning that says `Type already registered`? that couldbe a hint.

Also in the search just enter `dashboard` and see what is returned. There is a second dashboart 'mdashboard' andit conflicts with node-red-dashboard.

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 10:44 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/9 "2020-03-05T10:44:54Z")

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![Capture_05](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/8/2842068e45a681c4795d2f1270d52bdf7b4c14a5.jpeg)  
 ![Capture_06](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/2/22823caf862d2848d67318214b6b1d46de278536.jpeg)

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 10:47 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/10 "2020-03-05T10:47:14Z")

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And this is my **package.json**

 ![Capture_07](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/8/6/86ec488195a2d0f6855151f31a7924d518b3c07f.jpeg)

I have both node-red-dashboard and node-red-contrib-ui

 ![Capture_09](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/3/9/397e181820af657e3ceefde8a46d1a286b66b55b.jpeg)

Maybe this is the problem?

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 10:50 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/11 "2020-03-05T10:50:22Z")

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And **bluemix-settings.js**

 ![Capture_08](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/e/0/e0ae9a0392107002144b07bf086f7a0a287bb9c7.jpeg)

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<div class="post-metadata">

**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [5 March 2020 10:58 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/12 "2020-03-05T10:58:14Z")

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Try removing `node-red-contrib-ui` and see what happens. It hasn't been updated in over 2 years and the github page for it is gone.

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 11:27 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/13 "2020-03-05T11:27:02Z")

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Perfect! Thank you!  
That was the problem. Now it is working!

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<div class="post-metadata">

**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [5 March 2020 11:41 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/14 "2020-03-05T11:41:26Z")

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> [@Trying\_to\_learn](#):
>
> That stuck out to me like

We'll spotted Andrew!

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 11:45 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/15 "2020-03-05T11:45:27Z")

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It is strange though! After 10 minutes working properly, now it happened again.

I added some new nodes, it was working, and then I refresh the browser and now it is showing a blank page again.

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<div class="post-metadata">

**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [5 March 2020 11:47 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/16 "2020-03-05T11:47:30Z")

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Have you had a look at your node-RED log?

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 11:55 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/17 "2020-03-05T11:55:26Z")

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I did restart the node-red app and it is working again!  
Is it always like this, i.e., when it is not working I need to restart everything?

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<div class="post-metadata">

**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [5 March 2020 11:57 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/18 "2020-03-05T11:57:22Z")

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Instead of restarting, you could have a look at the log and see if an error is shown.  
`node-red-log`

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<div class="post-metadata">

**Author:** ![Nim\_nem](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@Nim\_nem](https://discourse.nodered.org/u/Nim_nem)\
**Post date:** [5 March 2020 11:58 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/19 "2020-03-05T11:58:21Z")

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I am very new in this. Would you please tell me where I can see the node-red-log?  
Thanks!

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<div class="post-metadata">

**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [5 March 2020 12:00 UTC](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620/20 "2020-03-05T12:00:14Z")

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Enter `node-red-log` at the CLI prompt.

[Next page](https://discourse.nodered.org/t/dashboard-ui-is-blank/22620.md?page=2)