# Failed to install any palette

**URL:** <https://discourse.nodered.org/t/failed-to-install-any-palette/77873>\
**Category:** General\
**Tags:** node-red-dashboard\
**Created:** [24 April 2023 08:44 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873 "2023-04-24T08:44:47Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![kMessaoud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/kmessaoud/32/79184_2.png) [@kMessaoud](https://discourse.nodered.org/u/kMessaoud)\
**Post date:** [24 April 2023 08:44 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/1 "2023-04-24T08:44:47Z")

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Hello everyone,

i'm using Node red in Weidmuller u-create V1.1.2. I tried to install Node-Red\_Dashboard but recieved a fail to install message. Same thing with other palettes.

 ![fail to install](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/b/e/be90935bc5fcff537236680fce10c1276633103a.jpeg)  
 ![node red log](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/9/8/98011aba3ba5c60433887d62c9605910dd31151f.jpeg)

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**Author:** ![marcus-j-davies](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/marcus-j-davies/32/103435_2.png) [@marcus-j-davies](https://discourse.nodered.org/u/marcus-j-davies)\
**Post date:** [24 April 2023 09:10 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/2 "2023-04-24T09:10:39Z")

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Welcome to the forums @kMessaoud.

This suggests your Node RED box, cant resolve [registry.npmjs.org](http://registry.npmjs.org).

- Does it have DNS
- Is it going through a proxy server
- Can it access the internet OK

what happens when you ping [registry.npmjs.org](http://registry.npmjs.org) from this machine?

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**Author:** ![kMessaoud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/kmessaoud/32/79184_2.png) [@kMessaoud](https://discourse.nodered.org/u/kMessaoud)\
**Post date:** [24 April 2023 09:21 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/3 "2023-04-24T09:21:41Z")

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i'm using a weidmuller controller (PLC), i'm accessing NODE RED through a web based software using a fixed IP address 10.1.1.10, the PLC itself doesn't have an access to the internet (it require an other module).  
i pinged "[http://registry.npmjs.org](http://registry.npmjs.org)" from my laptop,it was OK  
 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/d/a/da144ca611ce4e1b9357f451f87d7195e29ff188.png)

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**Author:** ![dougle03](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dougle03/32/32979_2.png) [@dougle03](https://discourse.nodered.org/u/dougle03)\
**Post date:** [24 April 2023 09:22 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/4 "2023-04-24T09:22:51Z")

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What machine is NodeRed installed on? Does that machine have WAN access?

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**Author:** ![marcus-j-davies](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/marcus-j-davies/32/103435_2.png) [@marcus-j-davies](https://discourse.nodered.org/u/marcus-j-davies)\
**Post date:** [24 April 2023 09:26 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/5 "2023-04-24T09:26:34Z")

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> [@kMessaoud](#):
>
> i pinged "[http://registry.npmjs.org](http://registry.npmjs.org)" from my laptop,it was OK

That's great! - but what about the machine running Node RED?

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**Author:** ![kMessaoud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/kmessaoud/32/79184_2.png) [@kMessaoud](https://discourse.nodered.org/u/kMessaoud)\
**Post date:** [24 April 2023 09:27 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/6 "2023-04-24T09:27:24Z")

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> [@kMessaoud](#):
>
> i'm using Node red in Weidmuller u-create V1.1.2. I tried to install Node-Red\_Dashboard but recieved a fail to install message. Same thing with other palettes.

It is a Weidmuller UC20-WL2000-AC controller  
i'm accessing to it using an ethernet cable .

![UC20](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/a/b/abaa6cfcfbd1606109199f2e9325fc056dd30990.jpeg)

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**Author:** ![kMessaoud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/kmessaoud/32/79184_2.png) [@kMessaoud](https://discourse.nodered.org/u/kMessaoud)\
**Post date:** [24 April 2023 09:28 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/7 "2023-04-24T09:28:13Z")

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The machine doesn't have an internet access

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<div class="post-metadata">

**Author:** ![marcus-j-davies](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/marcus-j-davies/32/103435_2.png) [@marcus-j-davies](https://discourse.nodered.org/u/marcus-j-davies)\
**Post date:** [24 April 2023 09:31 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/8 "2023-04-24T09:31:01Z")

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Then there is your porblem.  
it needs internet access to install Nodes, as it pulls down nodes from [npmjs.org](http://npmjs.org)

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**Author:** ![kMessaoud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/kmessaoud/32/79184_2.png) [@kMessaoud](https://discourse.nodered.org/u/kMessaoud)\
**Post date:** [24 April 2023 09:37 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/9 "2023-04-24T09:37:11Z")

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Ok, got it. it make sense now.  
Thanks for your help mate, i appreciate it .

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [24 April 2023 10:08 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/10 "2023-04-24T10:08:22Z")

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There are ways of installing nodes on machines that do not have an internet connection. If you search the forum you should be able to find them.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [23 June 2023 10:08 UTC](https://discourse.nodered.org/t/failed-to-install-any-palette/77873/11 "2023-06-23T10:08:44Z")

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