# Failed to install: node-red-dashboard (IBM)

**URL:** <https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102>\
**Category:** Dashboard\
**Created:** [17 November 2020 22:27 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102 "2020-11-17T22:27:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![fabri](https://avatars.discourse-cdn.com/v4/letter/f/53a042/32.png) [@fabri](https://discourse.nodered.org/u/fabri)\
**Post date:** [17 November 2020 22:27 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/1 "2020-11-17T22:27:43Z")

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Hi  
I have this message "Failed to install" when I try to install anything at the palette, it's not just with the dashboard.  
And it also says. "Check the log for more information", and at the log, there are these two lines:

```auto
npm install --no-audit --no-update-notifier --no-fund --save --save-prefix="~" --production node-red-dashboard@2.24.0

```

```auto
rc=null

```

Does anyone know what can I do? (I'm using node red from IBM)

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [18 November 2020 07:29 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/2 "2020-11-18T07:29:40Z")

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Welcome to the forum.  
What OS and hardware are you running on?  
In a terminal go into your `.node-red` folder and run these commands. Copy/paste the output here, using the `</>` button at the top of the forum text window when pasting it.

```auto
node -v
npm -v
npm install node-red-dashboard

```

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<div class="post-metadata">

**Author:** ![fabri](https://avatars.discourse-cdn.com/v4/letter/f/53a042/32.png) [@fabri](https://discourse.nodered.org/u/fabri)\
**Post date:** [18 November 2020 16:29 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/3 "2020-11-18T16:29:10Z")

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Thank you  
But I'm using node red from IBM, and I don't think that I can use the terminal here.

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [18 November 2020 17:52 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/4 "2020-11-18T17:52:25Z")

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Would have been useful to mention that in the title. I have no experience with that.

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**Author:** ![fabri](https://avatars.discourse-cdn.com/v4/letter/f/53a042/32.png) [@fabri](https://discourse.nodered.org/u/fabri)\
**Post date:** [18 November 2020 18:20 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/5 "2020-11-18T18:20:09Z")

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Yes, sorry :,(

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**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [18 November 2020 19:13 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/6 "2020-11-18T19:13:21Z")

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This tutorial explains how to add nodes on the IBM Cloud by editing your application's `package.json` file:

> **[Create a Node-RED starter application](https://developer.ibm.com/tutorials/how-to-create-a-node-red-starter-application/)**
>
> In this tutorial, you will learn how to create a Node-RED starter application in the IBM Cloud, including a Cloudant database to store the application flow configuration.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [18 December 2020 19:13 UTC](https://discourse.nodered.org/t/failed-to-install-node-red-dashboard-ibm/36102/7 "2020-12-18T19:13:32Z")

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