# GitHub Account access Issue (Not a Node-RED topic)

**URL:** <https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310>\
**Category:** General\
**Created:** [2 January 2025 04:55 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310 "2025-01-02T04:55:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![smanjunath211](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/smanjunath211/32/95742_2.png) [@smanjunath211](https://discourse.nodered.org/u/smanjunath211)\
**Post date:** [2 January 2025 04:55 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/1 "2025-01-02T04:55:06Z")

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I am sorry to use this forum to get help in some other topic. but considering how helpful this forum has been, i am coming here as a last resort.  
I have(had) a GIT HUB account, though not used much, but still some contents over there, i would like to access, the trouble is,

1. the email account i used to login , is decommissioned sometime back and now, I am not able to access the same.
2. now, when i try to access the GitHub account, it sends a 'device verification code' to that email, which is non-functional.
3. it also gives an option to sign in with passkey, which i unfortunately don't possess.
4. the device with whcih i made a successful login is no more with me.
5. I am confident that the password i have for the account is correct.

is there any hope ?

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**Author:** ![BartButenaers](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/bartbutenaers/32/10476_2.png) [@BartButenaers](https://discourse.nodered.org/u/BartButenaers)\
**Post date:** [2 January 2025 06:09 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/2 "2025-01-02T06:09:35Z")

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@smanjunath211,  
When I see e.g. [here](https://github.com/orgs/community/discussions/31834), you need to contact Github support. They will ask some questions to make sure you are the real owner of that account.  
Bart

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**Author:** ![smanjunath211](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/smanjunath211/32/95742_2.png) [@smanjunath211](https://discourse.nodered.org/u/smanjunath211)\
**Post date:** [2 January 2025 08:02 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/3 "2025-01-02T08:02:24Z")

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Thank You, i was wondering how would you log a ticket, if you cannot access the email. but it allows you to give a new mail to log ticket from. i have recieved the recipt confirmation, with a rider that it may take a long time to resolve, but hopeful, it will go through.  
Happy New year!

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**Author:** ![BartButenaers](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/bartbutenaers/32/10476_2.png) [@BartButenaers](https://discourse.nodered.org/u/BartButenaers)\
**Post date:** [2 January 2025 08:20 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/4 "2025-01-02T08:20:02Z")

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> [@smanjunath211](#):
>
> with a rider that it may take a lont time to resolve

Ah yes I see now in the comments (of the link I provided), that Github support doesn't seem to answer anymore. Strange. Not what I had expected from Github...

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [2 January 2025 08:40 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/5 "2025-01-02T08:40:17Z")

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Is the content on GitHub private or public? If public then you could just open a new account and fork the existing content.

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**Author:** ![smanjunath211](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/smanjunath211/32/95742_2.png) [@smanjunath211](https://discourse.nodered.org/u/smanjunath211)\
**Post date:** [2 January 2025 08:46 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/6 "2025-01-02T08:46:33Z")

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Not much contribution there, just one post and it IS public. Was just a trial post. If i don't get re instated, i may as well start a new account. I will lose my 'member since' age though!

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [16 January 2025 08:47 UTC](https://discourse.nodered.org/t/github-account-access-issue-not-a-node-red-topic/94310/7 "2025-01-16T08:47:15Z")

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