# Helix ODBC stopped after 2min

**URL:** <https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708>\
**Category:** General\
**Tags:** database\
**Created:** [22 August 2023 10:22 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708 "2023-08-22T10:22:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rohitsapate](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@rohitsapate](https://discourse.nodered.org/u/rohitsapate)\
**Post date:** [22 August 2023 10:22 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/1 "2023-08-22T10:22:56Z")

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We want to read data from .Mdb file using Helix ODBC but it stopped working after 2min

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [22 August 2023 10:43 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/2 "2023-08-22T10:43:33Z")

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Welcome to the forum @rohitsapate

Please tell us which node you are using, possibly node-red-contrib-???  
If you don't remember which node you installed then look in the menu Manage Palette and you will see them listed.

Also tell us which version of node-red you are using (from the menu dropdown), which version of nodejs (use the command `node -v`), and what hardware/OS you are running on.

What exactly do you mean by 'stopped working'.

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**Author:** ![rohitsapate](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@rohitsapate](https://discourse.nodered.org/u/rohitsapate)\
**Post date:** [22 August 2023 12:37 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/3 "2023-08-22T12:37:32Z")

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NodeRed Version -v3.0.2  
@helix\_italia/node-red-helix-odbc -0.0.4  
V16.16.0  
Windows 64bit  
Hardware- Reading .mdb file through helix odbc drivers.  
If possible give us your mail id, will show you our requirement.

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**Author:** ![rohitsapate](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@rohitsapate](https://discourse.nodered.org/u/rohitsapate)\
**Post date:** [22 August 2023 12:41 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/4 "2023-08-22T12:41:11Z")

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It started receiving data based on our query on access db file but after 2 min it stops automatically. with null payload

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [22 August 2023 12:53 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/5 "2023-08-22T12:53:16Z")

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> [@rohitsapate](#):
>
> @helix\_italia/node-red-helix-odbc

Probably you would be best to contact the author and ask for help.  
Unfortunately the link to its github repository from [@helix\_italia/node-red-helix-odbc - npm](https://www.npmjs.com/package/@helix_italia/node-red-helix-odbc) is broken. However, if you look at the file package.json in the node's directory in your .node\_red/node\_modules folder (where it has been installed to) you will see an email address for the node of info@helix.it, so you could try asking for help there.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [21 October 2023 12:54 UTC](https://discourse.nodered.org/t/helix-odbc-stopped-after-2min/80708/6 "2023-10-21T12:54:02Z")

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