# I can't see the dashboard on the ipad
**URL:** https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469
**Category:** Dashboard
**Created:** [12 March 2023 11:17 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469 "2023-03-12T11:17:23Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 11:17 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/1 "2023-03-12T11:17:23Z")
I have seen some user with the same problem, and they comment that it is a version problem, I have looked in the palette and it goes to 3.4.0. I think that installing 3.2.0 would be enough, since there was a time when it worked for me. .. how can I install a previous version? can you help me, please??
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### Author:  [@edje11](https://discourse.nodered.org/u/edje11)
#### Post date: [12 March 2023 11:22 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/2 "2023-03-12T11:22:29Z")
Try to clear the browser cache first.
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### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [12 March 2023 11:24 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/3 "2023-03-12T11:24:58Z")
I'm currently looking at the dashboard on my iPad. The dashboard is v3.3.1 and NR is v3.1.0-beta2.
Are you using HomeAssistant or a different dashboard than `node-red-dashboard`?
Which browser are you using on the iPad?
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### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 11:26 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/4 "2023-03-12T11:26:02Z")
> [@zenofmud](#):
>
> I'm currently looking at the dashboard on my iPad. The dashboard is v3.3.1 and NR is v3.1.0-beta2.
>
> Are you using HomeAssistant or a different dashboard than `node-red-dashboard`?
I am not directly using the node red dashboard
It's an old iPad hence the problem
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### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [12 March 2023 11:27 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/5 "2023-03-12T11:27:13Z")
> [@Hagory85](#):
>
> I am not directly using the node red dashboard
what are you using? With out details, it is hare to know how to help you.
Which iPad are you using?
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### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 11:29 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/6 "2023-03-12T11:29:55Z")
> [@zenofmud](#):
>
> what are you using? With out details, it is hare to know how to help you.
> Which iPad are you using?
I am using an ipad 4, safari browser. I have tried different browsers without success...
The dashboard ui of node red, and in version 3.2.0 it works on this machine...
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### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [12 March 2023 11:35 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/7 "2023-03-12T11:35:32Z")
> [@Hagory85](#):
>
> The dashboard ui of node red, and in version 3.2.0 it works on this machine...
There are multiple dashboards available to use in NR which is why I showed you the exact name of the dashboard I'm using, but you haven't so I don't know what you are using. and when you say 'in version 3.2.0 it works' what does the 3.2.0 refer to? NR? the dashboard node? something else?
And you haven't answered the question about HomeAssistant
and now I'll also ask `Are you using Docker?`.
If you want people to help you, answer ALL the questions they ask.
---
### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 11:41 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/8 "2023-03-12T11:41:21Z")
> [@zenofmud](#):
>
> There are multiple dashboards available to use in NR which is why I showed you the exact name of the dashboard I'm using, but you haven't so I don't know what you are using. and when you say 'in version 3.2.0 it works' what does the 3.2.0 refer to? NR? the dashboard node? something else?
>
> And you haven't answered the question about HomeAssistant
> and now I'll also ask `Are you using Docker?`.
>
> If you want people to help you, answer ALL the questions they ask.
No, I don't use home assistant, nor dockers, just node red. The package I'm talking about is node-red-dashboard I currently have version 3.3.1 installed. If I have left any information sorry I am new to this and I do what I can
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### Author:  [@mudwalker](https://discourse.nodered.org/u/mudwalker)
#### Post date: [12 March 2023 11:48 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/9 "2023-03-12T11:48:39Z")
I have an iPad Mini 2 (A1489) with IOS 12.5.7 and using Firefox in Kiosk mode the NR Dashboard (3.3.1) displays fine. NR ver. 3.0.2. Works with Safari as well.
Not trying to teach you to suck eggs, but are you using `:1880`?
---
### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [12 March 2023 11:49 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/10 "2023-03-12T11:49:34Z")
In your original post you said:
> [@Hagory85](#):
>
> I have looked in the palette and it goes to 3.4.0.
What were you looking at? The latest version of node-red-dashboard is v3.3.1.
What version of Node-RED are you using? (you can find this at the bottom of the top-right hamburger menu
when you said:
> [@Hagory85](#):
>
> I have looked in the palette and it goes to 3.4.0. I think that installing 3.2.0 would be enough, since there was a time when it worked for me
what were you referring too? Node-RED? the dashboard node? Something else?
[EDIT] Ahhh, I just looked on GitHub and see that `node-red-dashboard` has been updated to v3.4.0, but it is not showing in the 'Manage palette' - I'll contact the developer about that.
[UPDATE] it is now showing in the Manage palette
---
### Author:  [@dceejay](https://discourse.nodered.org/u/dceejay)
#### Post date: [12 March 2023 12:04 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/11 "2023-03-12T12:04:32Z")
But - yes - if the ipad is old and safari is old then indeed the version of javascript supported may not be sufficient, and may no longer be workable.
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### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [12 March 2023 12:05 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/12 "2023-03-12T12:05:16Z")
If you want to downgrade the dashboard here is what you have to do
1. open a terminal session on the device running node-red
2. stop node-red
`node-red-stop`
3. change to the `.node-red` folder
`cd .node-red`
4. install a previous version:
npm i node-red-dashboard@3.2.0
5. restart node-red
---
### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 15:10 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/13 "2023-03-12T15:10:49Z")
jajjaajjajaja don't worry, what versions do you have? Why doesn't it open for me?
---
### Author:  [@mudwalker](https://discourse.nodered.org/u/mudwalker)
#### Post date: [12 March 2023 15:47 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/14 "2023-03-12T15:47:14Z")
_jajjaajjajaja don't worry_ - Sorry, don't understand, do you need help or not?
_what versions do you have_? I don't understand what you are asking, see my post, I have tried to show with the versions of my configuration that an old iPad will work with Node-RED.
This is more about what you have than what I have, my setup works, and has done for several years... All I can say is that I am up to date with all stable versions of software.
For completeness (from my end) here is my Node-RED configuration..
```auto
12 Mar 15:32:50 - [info]
Welcome to Node-RED
===================
12 Mar 15:32:50 - [info] Node-RED version: v3.0.2
12 Mar 15:32:50 - [info] Node.js version: v16.19.0
12 Mar 15:32:50 - [info] Linux 5.10.103-v7l+ arm LE
12 Mar 15:32:51 - [info] Loading palette nodes
12 Mar 15:32:56 - [info] Dashboard version 3.4.0 started at /ui
```
What version of IOS are you running?
You say...
> [@Hagory85](#):
>
> I have seen some user with the same problem, and they comment that it is a version problem
Where have you seen this?
As @zenofmud has described, it is possible to revert to earlier versions. Did you do something/update any nodes just before this problem occurred, or has the iPad ever been used with Node-RED before?
As @dceejay says, it is possible that your version of Javascript is too old and won't work with the current version of `node-red-dashboard`.
Lots of questions, I know, but at the end of the day, mine works, so I have no problem - I can't fix mine, it is not broken. Yours on the other hand appears to be not working. We are trying to help you, but, you have to help us to help you.
@Hagory85 If you want us to help you, you need to answer the questions asked of you. We cannot make guesses as to what your exact configuration is.
---
### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [12 March 2023 16:54 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/15 "2023-03-12T16:54:15Z")
Welcome to Node-RED
===================
12 Mar 16:04:25 - [info] Node-RED version: v3.0.2
12 Mar 16:04:25 - [info] Node.js version: v16.17.0
12 Mar 16:04:25 - [info] Darwin 19.6.0 x64 LE
12 Mar 16:04:26 - [info] Loading palette nodes
12 Mar 16:04:28 - [info] Dashboard version 3.3.1 started at /ui
---
### Author:  [@mudwalker](https://discourse.nodered.org/u/mudwalker)
#### Post date: [13 March 2023 11:34 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/16 "2023-03-13T11:34:50Z")
...and the IOS version on your iPad 4 is?
Don't use Apple other than for convenience and so not experienced with their Software versions, but after some research, your iPad IOS may well be too old, but with no version available from you, just guessing.
Have your tried loading Firefox onto it? Using Firefox may, or may not help, But I think I read somewhere that Firefox (and any other Browser) still has to be tied in to some sort of Apple Safari layer within the OS.
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### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [13 March 2023 15:26 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/17 "2023-03-13T15:26:20Z")
Yes, it's a software issue for the ipad, since I have an ipad pro and it works perfectly there
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### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [17 March 2023 09:03 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/18 "2023-03-17T09:03:57Z")
> [@zenofmud](#):
>
> change to the `.node-red` folder
> `cd .node-red`
Sorry, what do you mean in point 3... I use Mac and it's a little hard for me to find the equivalences
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### Author:  [@zenofmud](https://discourse.nodered.org/u/zenofmud)
#### Post date: [17 March 2023 09:13 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/19 "2023-03-17T09:13:47Z")
Open a terminal window and enter `cd .node-red`
that will put you in the .node-red folder. Here is an example of what I see:
```auto
Last login: Fri Mar 17 04:23:10 on ttys002
paul@PaulsM1 ~ % cd .node-red
paul@PaulsM1 .node-red % ls -l
total 2816
-rw-r--r--@ 1 paul staff 252974 Feb 9 08:20 castleton-duck-in.jpg
drwxr-xr-x 8 paul staff 256 Mar 15 05:22 context
drwxr-xr-x 2 paul staff 64 Jan 26 04:43 cronplusdata
drwxr-xr-x 2 paul staff 64 Feb 17 05:44 dist-plugins
-rw-r--r-- 1 paul staff 23705 Jan 5 13:05 flows.json
-rw-r--r-- 1 paul staff 79 Jan 5 05:27 flows_cred.json
drwxr-xr-x 4 paul staff 128 Feb 20 04:03 hourglass
-rwxr--r--@ 1 paul staff 10392 Feb 22 04:04 hss_yolo_analyzer.py
drwxr-xr-x 3 paul staff 96 Dec 30 17:49 lib
drwxr-xr-x 3 paul staff 96 Feb 14 17:08 mcu-plugin-cache
drwxr-xr-x 816 paul staff 26112 Mar 17 05:08 node_modules.
-rw-r--r-- 1 paul staff 1090225 Mar 17 05:08 package-lock.json
-rw-r--r-- 1 paul staff 2794 Mar 17 05:08 package.json
drwxr-xr-x 183 paul staff 5856 Feb 27 05:31 projects
drwxr-xr-x 2 paul staff 64 Feb 11 07:15 rpinotes
-rw-r--r--@ 1 paul staff 23209 Feb 26 09:50 settings.js
-rw-r--r--@ 1 paul staff 22614 Dec 30 17:49 settings.js-old.js
```
---
### Author:  [@Hagory85](https://discourse.nodered.org/u/Hagory85)
#### Post date: [17 March 2023 09:28 UTC](https://discourse.nodered.org/t/i-cant-see-the-dashboard-on-the-ipad/76469/20 "2023-03-17T09:28:27Z")
> [@zenofmud](#):
>
> npm i node-red-dashboard@3.2.0
Thank you very much, it is solved
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