# Installation and running errors

**URL:** <https://discourse.nodered.org/t/installation-and-running-errors/43274>\
**Category:** General\
**Created:** [27 March 2021 11:33 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274 "2021-03-27T11:33:00Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [27 March 2021 11:33 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/1 "2021-03-27T11:33:00Z")

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Hi everyone!  
I have been trying to get started with Node-Red but I'm facing an issue on a very initial level.  
I tried to install node.js then I installed node-red as mentioned on the website but when I tried to start node-red with chrome it is not starting and showing this message instead.

 ![1](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/8/6/8637ee35498bef0803f3bcd6a18eb16f9365d75d.png)

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [27 March 2021 12:14 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/2 "2021-03-27T12:14:59Z")

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Hi,

No where near enough info to begin helping you I'm afraid.

- Is the browser on the same machine as where node-red is installed?

- what OS/hardware have you installed on? RPi? Docker?

- How did you install (official script?)

- post the node-red startup log.

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [27 March 2021 17:40 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/3 "2021-03-27T17:40:36Z")

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How did you install (official script?)  
Not Sure, I installed node.js recommended version 14 as mentioned in the installation guide.  
Then I copied the commands as mentioned in the installation guide.  
Then I tried the local host:1880 and the Cannot GET/ thing appeared

Is the browser on the same machine as where node-red is installed?  
Yes

what OS/hardware have you installed on? RPi? Docker?  
I have a Lenovo S145 AMD Ryzen 3 Laptop with Windows 10 Pro

post the node-red startup log.

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/1/1/11495d3c158b2ba985e832674b0af2405532af42.png)

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [27 March 2021 17:41 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/4 "2021-03-27T17:41:36Z")

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And by copying the Server URL I'm getting the Cannot GET/ thing.

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [27 March 2021 18:12 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/5 "2021-03-27T18:12:51Z")

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![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/9/0/907768f1bf44770466bf94225332c6fd39d4f670.png)

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<div class="post-metadata">

**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [27 March 2021 18:56 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/6 "2021-03-27T18:56:10Z")

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The start up looks quite normal. Most odd.

> [@FarazSyed](#):
>
> I installed node.js recommended version 14

Looking at your command window start up log, you have node V12. Not an issue but it is near eol so I would recommend v14.

Did you run npm install in an elevated command prompt (right click run as administrator)?

Do you have any browser extensions installed that might be causing an issue? (AV and anti spyware are the usual trouble makers)

Could you try another browser?

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [27 March 2021 18:57 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/7 "2021-03-27T18:57:53Z")

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ok i'll try that and let you know

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<div class="post-metadata">

**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [28 March 2021 00:26 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/8 "2021-03-28T00:26:06Z")

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Try using the IP of the machine running NR instead of 127,0,0,1 it should be something like 192.168.1.55:1880 - see what that results in.

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [28 March 2021 07:06 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/9 "2021-03-28T07:06:22Z")

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I tried that as well same results.

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [28 March 2021 07:36 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/10 "2021-03-28T07:36:48Z")

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I see you have the node red dashboard installed. How did you do that if you have not been able to open the editor?  
Also at the beginning you said you had installed nodejs 14, but the log showed 12. Then you said you had upgraded to 14. What is the log showing now?

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [28 March 2021 15:10 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/11 "2021-03-28T15:10:04Z")

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![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/a/6/a6b42de06a5f1a5d6d8ab364a75eaf3bc36a1ccc.png)

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [28 March 2021 15:11 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/12 "2021-03-28T15:11:01Z")

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And I'm still getting that Cannot Get/ Error

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [28 March 2021 15:22 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/13 "2021-03-28T15:22:09Z")

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How did you install node-red-dashboard?

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [28 March 2021 15:23 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/14 "2021-03-28T15:23:58Z")

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Don't know i think i had searched for a cmd command and typed it

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [28 March 2021 16:07 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/15 "2021-03-28T16:07:58Z")

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After the initial install were you able to get into the editor?

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<div class="post-metadata">

**Author:** ![FarazSyed](https://avatars.discourse-cdn.com/v4/letter/f/ee59a6/32.png) [@FarazSyed](https://discourse.nodered.org/u/FarazSyed)\
**Post date:** [28 March 2021 20:21 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/16 "2021-03-28T20:21:22Z")

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nope it is happening from the start

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [28 March 2021 21:00 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/17 "2021-03-28T21:00:29Z")

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Did you try a different browser as suggested earlier?

What do these commands show

```auto
wget localhost:1880
wget 127.0.0.1:1880

```

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [27 May 2021 21:00 UTC](https://discourse.nodered.org/t/installation-and-running-errors/43274/18 "2021-05-27T21:00:47Z")

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