# Manage Palette Node install error

**URL:** <https://discourse.nodered.org/t/manage-palette-node-install-error/30194>\
**Category:** General\
**Created:** [16 July 2020 10:18 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194 "2020-07-16T10:18:34Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![reymat](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@reymat](https://discourse.nodered.org/u/reymat)\
**Post date:** [16 July 2020 10:18 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194/1 "2020-07-16T10:18:34Z")

</div>

Hi,  
I can't install modules from Manage Palette . When I check the Event Log, there seems to be an error with Python. Does anyone have any ideas? Thank you in advance for your help.

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<div class="post-metadata">

**Author:** ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)\
**Post date:** [16 July 2020 10:22 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194/2 "2020-07-16T10:22:47Z")

</div>

Hi @reymat

Without details of the actual error, or information about what node you were trying to install, there is very little help we can provide.

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<div class="post-metadata">

**Author:** ![reymat](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@reymat](https://discourse.nodered.org/u/reymat)\
**Post date:** [16 July 2020 12:59 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194/3 "2020-07-16T12:59:02Z")

</div>

## Hi, I'm trying to install "node-red-node-serialport", but I tried another module and I have the same problem. Here is the log

* * *

2020-07-16T14:03:01.801Z Install : node-red-node-serialport 0.10.3

2020-07-16T14:03:02.121Z npm.cmd install --no-audit --no-update-notifier --no-fund --save --save-prefix="~" --production node-red-node-serialport@0.10.3  
2020-07-16T14:03:06.345Z [out]  
2020-07-16T14:03:06.345Z [out] \> @serialport/bindings@8.0.8 install C:\Users\xxxx.node-red\node\_modules@serialport\bindings  
2020-07-16T14:03:06.345Z [out] \> prebuild-install --tag-prefix @serialport/bindings@ || node-gyp rebuild  
2020-07-16T14:03:06.345Z [out]  
2020-07-16T14:03:07.281Z [err] prebuild-install  
2020-07-16T14:03:07.281Z [err] WARN install No prebuilt binaries found (target=14.5.0 runtime=node arch=x64 libc= platform=win32)  
2020-07-16T14:03:07.298Z [out]  
2020-07-16T14:03:07.298Z [out] C:\Users\xxxx.node-red\node\_modules@serialport\bindings\>if not defined npm\_config\_node\_gyp (node "C:\Program Files\nodejs\node\_modules\npm\node\_modules\npm-lifecycle\node-gyp-bin\....\node\_modules\node-gyp\bin\node-gyp.js" rebuild ) else (node "C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\bin\node-gyp.js" rebuild )  
2020-07-16T14:03:08.757Z [err] gyp  
2020-07-16T14:03:08.758Z [err] ERR! find VS  
2020-07-16T14:03:08.758Z [err] gyp ERR!  
2020-07-16T14:03:08.758Z [err] find VS msvs\_version not set from command line or npm config  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS VCINSTALLDIR not set, not running in VS Command Prompt  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS could not use PowerShell to find Visual Studio 2017 or newer  
2020-07-16T14:03:08.758Z [err] gyp  
2020-07-16T14:03:08.758Z [err] ERR! find VS looking for Visual Studio 2015  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS - not found  
2020-07-16T14:03:08.758Z [err] gyp ERR!  
2020-07-16T14:03:08.758Z [err] find VS not looking for VS2013 as it is only supported up to Node.js 8  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
2020-07-16T14:03:08.758Z [err] gyp ERR!  
2020-07-16T14:03:08.758Z [err] find VS You need to install the latest version of Visual Studio  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS including the "Desktop development with C++" workload.  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS For more information consult the documentation at:  
2020-07-16T14:03:08.758Z [err] gyp  
2020-07-16T14:03:08.758Z [err] ERR! find VS [https://github.com/nodejs/node-gyp#on-windows](https://github.com/nodejs/node-gyp#on-windows)  
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
2020-07-16T14:03:08.758Z [err] gyp ERR!  
2020-07-16T14:03:08.758Z [err] find VS  
2020-07-16T14:03:08.760Z [err] gyp  
2020-07-16T14:03:08.760Z [err] ERR! configure error  
2020-07-16T14:03:08.760Z [err] gyp ERR!  
2020-07-16T14:03:08.760Z [err] stack Error: Could not find any Visual Studio installation to use  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at VisualStudioFinder.fail (C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\find-visualstudio.js:121:47)  
2020-07-16T14:03:08.760Z [err] gyp  
2020-07-16T14:03:08.760Z [err] ERR! stack at C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\find-visualstudio.js:74:16  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at VisualStudioFinder.findVisualStudio2013 (C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\find-visualstudio.js:351:14)  
2020-07-16T14:03:08.760Z [err] gyp ERR!  
2020-07-16T14:03:08.760Z [err] stack at C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\find-visualstudio.js:70:14  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\find-visualstudio.js:372:16  
2020-07-16T14:03:08.760Z [err] gyp  
2020-07-16T14:03:08.760Z [err] ERR! stack at C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\util.js:54:7  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\lib\util.js:33:16  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at ChildProcess.exithandler (child\_process.js:315:5)  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack  
2020-07-16T14:03:08.760Z [err] at ChildProcess.emit (events.js:314:20)  
2020-07-16T14:03:08.760Z [err] gyp ERR! stack at maybeClose (internal/child\_process.js:1051:16)  
2020-07-16T14:03:08.760Z [err] gyp ERR!  
2020-07-16T14:03:08.760Z [err] System Windows\_NT 10.0.18362  
2020-07-16T14:03:08.760Z [err] gyp ERR! command "C:\Program Files\nodejs\node.exe" "C:\Program Files\nodejs\node\_modules\npm\node\_modules\node-gyp\bin\node-gyp.js" "rebuild"  
2020-07-16T14:03:08.760Z [err] gyp ERR! cwd C:\Users\xxxx.node-red\node\_modules@serialport\bindings  
2020-07-16T14:03:08.760Z [err] gyp ERR!  
2020-07-16T14:03:08.760Z [err] node -v v14.5.0  
2020-07-16T14:03:08.760Z [err] gyp ERR! node-gyp -v v5.1.0  
2020-07-16T14:03:08.761Z [err] gyp ERR! not ok  
2020-07-16T14:03:09.053Z [err] npm ERR!  
2020-07-16T14:03:09.053Z [err] code ELIFECYCLE  
2020-07-16T14:03:09.053Z [err] npm ERR! errno 1  
2020-07-16T14:03:09.054Z [err] npm  
2020-07-16T14:03:09.054Z [err] ERR! @serialport/bindings@8.0.8 install: `prebuild-install --tag-prefix @serialport/bindings@ || node-gyp rebuild`  
2020-07-16T14:03:09.054Z [err] npm ERR! Exit status 1  
2020-07-16T14:03:09.054Z [err] npm  
2020-07-16T14:03:09.054Z [err] ERR!  
2020-07-16T14:03:09.054Z [err] npm ERR!  
2020-07-16T14:03:09.054Z [err] Failed at the @serialport/bindings@8.0.8 install script.  
2020-07-16T14:03:09.054Z [err] npm ERR! This is probably not a problem with npm. There is likely additional logging output above.  
2020-07-16T14:03:09.064Z [err]  
2020-07-16T14:03:09.064Z [err] npm ERR! A complete log of this run can be found in:  
2020-07-16T14:03:09.064Z [err] npm ERR! C:\Users\xxxx\AppData\Roaming\npm-cache\_logs\2020-07-16T14\_03\_09\_057Z-debug.log  
2020-07-16T14:03:09.093Z rc=1

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<div class="post-metadata">

**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [16 July 2020 22:56 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194/4 "2020-07-16T22:56:12Z")

</div>

as the error log reports

```auto
2020-07-16T14:03:08.758Z [err] gyp ERR!
2020-07-16T14:03:08.758Z [err] find VS You need to install the latest version of Visual Studio
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS including the "Desktop development with C++" workload.
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS For more information consult the documentation at:
2020-07-16T14:03:08.758Z [err] gyp
2020-07-16T14:03:08.758Z [err] ERR! find VS https://github.com/nodejs/node-gyp#on-windows
2020-07-16T14:03:08.758Z [err] gyp ERR! find VS

```

It can't compile the serialport native code as you don't have VisualStudio installed. However this is because there is no prebuilt version available as you are running on Node14. If you used nodejs 12 then the prebuilt version would probably install without needing to be compiled.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [30 July 2020 22:56 UTC](https://discourse.nodered.org/t/manage-palette-node-install-error/30194/5 "2020-07-30T22:56:16Z")

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