# Node Module Install

**URL:** <https://discourse.nodered.org/t/node-module-install/13857>\
**Category:** General\
**Created:** [30 July 2019 20:02 UTC](https://discourse.nodered.org/t/node-module-install/13857 "2019-07-30T20:02:26Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 20:02 UTC](https://discourse.nodered.org/t/node-module-install/13857/1 "2019-07-30T20:02:26Z")

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I'm trying to install a nodered module but it keeps on failing any ideas?

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**Author:** ![bakman2](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/bakman2/32/6207_2.png) [@bakman2](https://discourse.nodered.org/u/bakman2)\
**Post date:** [30 July 2019 20:16 UTC](https://discourse.nodered.org/t/node-module-install/13857/2 "2019-07-30T20:16:07Z")

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What does the output tell you?

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [30 July 2019 20:19 UTC](https://discourse.nodered.org/t/node-module-install/13857/3 "2019-07-30T20:19:15Z")

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How are you trying to install it?  
If using the package manager in the node red editor then stop node red, start it from a terminal window try to install the package and post the complete log that you get, starting with the Welcome to node-RED message.  
If you are trying to install from the command line then post the comlete output from the install command. Also stop node-red and restart in a terminal and post the result here.

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 20:46 UTC](https://discourse.nodered.org/t/node-module-install/13857/4 "2019-07-30T20:46:01Z")

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How do i start it from a terminal window

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 20:47 UTC](https://discourse.nodered.org/t/node-module-install/13857/5 "2019-07-30T20:47:53Z")

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![Screenshot%20(12)](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/2X/3/34efe3183f353af0a8a29276d41824a2a173c4d7.png)  
This is my error

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [30 July 2019 20:48 UTC](https://discourse.nodered.org/t/node-module-install/13857/6 "2019-07-30T20:48:40Z")

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Google where the log is on ibm cloud and see what it says…

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 20:48 UTC](https://discourse.nodered.org/t/node-module-install/13857/7 "2019-07-30T20:48:57Z")

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![Screenshot%20(13)](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/2X/0/0eac54b2bdb4f4b496674bab3044337f94ac071f.png)  
Log

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 20:49 UTC](https://discourse.nodered.org/t/node-module-install/13857/8 "2019-07-30T20:49:12Z")

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Ok I'll do that right now

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [30 July 2019 20:50 UTC](https://discourse.nodered.org/t/node-module-install/13857/9 "2019-07-30T20:50:32Z")

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What operating system are you using?  
If you are running node red on your own machine the see the section headed "Running" in [https://nodered.org/docs/getting-started/local](https://nodered.org/docs/getting-started/local)

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 21:04 UTC](https://discourse.nodered.org/t/node-module-install/13857/10 "2019-07-30T21:04:59Z")

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I'm using windows but can't seem to install it using the direction in the link provided

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [30 July 2019 21:15 UTC](https://discourse.nodered.org/t/node-module-install/13857/11 "2019-07-30T21:15:35Z")

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Your screenshot shows nodered running on bluemix.  
Now you say you are running it on windows.

The same installation can’t be both.  
So which one is it?

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**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [30 July 2019 21:17 UTC](https://discourse.nodered.org/t/node-module-install/13857/12 "2019-07-30T21:17:28Z")

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oh my bad its bluemix sorry about the confusion

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [30 July 2019 21:28 UTC](https://discourse.nodered.org/t/node-module-install/13857/13 "2019-07-30T21:28:19Z")

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I’d suggest you read the documentation on the website in the getting started section about running on IBM Cloud  
Check that you understand what version of node-red and nodejs you are using.

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**Author:** ![afelix](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/afelix/32/9743_2.png) [@afelix](https://discourse.nodered.org/u/afelix)\
**Post date:** [31 July 2019 06:48 UTC](https://discourse.nodered.org/t/node-module-install/13857/14 "2019-07-31T06:48:04Z")

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Based on this screenshot you have `cn-dashboard-nodes` installed. Does it by chance install nodes of which the name is the same as nodes installed by `node-red-dashboard`? If so it’s a conflict with an already installed module and that’s why it failed. You can check by clicked the “nodes” button in the palette for the node you have installed, and the node you want to install.

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<div class="post-metadata">

**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [31 July 2019 14:33 UTC](https://discourse.nodered.org/t/node-module-install/13857/15 "2019-07-31T14:33:40Z")

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Can you give me some more specifics on that? Also I can't seem to access the email node because " REquires NodeJs \> 8" How do I fix this too?

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**Author:** ![ukmoose](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ukmoose/32/13_2.png) [@ukmoose](https://discourse.nodered.org/u/ukmoose)\
**Post date:** [31 July 2019 14:47 UTC](https://discourse.nodered.org/t/node-module-install/13857/16 "2019-07-31T14:47:15Z")

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The answer to that exact question about how to upgrade the version of nodejs is included in the doc I suggested you read.

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<div class="post-metadata">

**Author:** ![rayy](https://avatars.discourse-cdn.com/v4/letter/r/f08c70/32.png) [@rayy](https://discourse.nodered.org/u/rayy)\
**Post date:** [31 July 2019 14:49 UTC](https://discourse.nodered.org/t/node-module-install/13857/17 "2019-07-31T14:49:36Z")

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I tried removing it and installing the main dashboard nodes and it still fails

 ![Screenshot%20(14)](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/2X/3/3bd8e908dcb0758f09dd81dbbc2389218d5c5248.png)