# Node Red Does not Start: Freezes on third info line

**URL:** <https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321>\
**Category:** General\
**Created:** [18 January 2021 09:52 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321 "2021-01-18T09:52:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![axelfs](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@axelfs](https://discourse.nodered.org/u/axelfs)\
**Post date:** [18 January 2021 09:52 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/1 "2021-01-18T09:52:41Z")

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Hello!

I have installed Node-red in a server with Windows Server 2012 and when i installed it, everything worked fine. I also installed PM2 to boot it at startup and worked with no problem.  
After a few days, when i logged again into the server Node-red didn't start. I went to see the logs on PM2 and it freezed after the third [info] line, the one that lists the Windows version..  
Also, if i kill the process in PM2 and i try to start manually in CMD it behaves equally as before.  
 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/0/d/0d75ba61817196076a9f58bdd7d576b10749b8ba.png)  
I tried to restart the computer but i am not able to start node red again.  
Do you know what could be happening?

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**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [18 January 2021 16:13 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/2 "2021-01-18T16:13:44Z")

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Try doing a `node-red-stop` then `node-red -safe` (there is a space there) and see if you can get into the backend,

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [18 January 2021 16:23 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/3 "2021-01-18T16:23:19Z")

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If your windows server account (the one that PM2 runs node-red) has no internet, it will sit for about 3 minutes on that line

try this...

> [@Long delay in node-red startup (WIN10)](https://discourse.nodered.org/t/long-delay-in-node-red-startup-win10/32207/3):
>
> Hi, if you are behind a proxy (probably same effect if there is no internet) when node is starting, you can get a 3min delay. See this thread... Essentially, set an env var SET NO\_UPDATE\_NOTIFIER=1 before launching node-red.

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**Author:** ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)\
**Post date:** [18 January 2021 17:26 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/4 "2021-01-18T17:26:25Z")

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You can do the same by running `npm config set update-notifier false`

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**Author:** ![axelfs](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@axelfs](https://discourse.nodered.org/u/axelfs)\
**Post date:** [20 January 2021 10:13 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/5 "2021-01-20T10:13:52Z")

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Thank you all for your answers!

I tried first @Steve-Mcl Solution and it worked, but only when i started de Node-red command from Windows CMD. If i used PM2, it didn't do the trick, i think it's because PM2 uses other kind of script.

```auto
pm2 start %APPDATA%\npm\node_modules\node-red\red.js

```

After i tried @dceejay command and now i think that it's working well even with PM2. I'll let you know if all this did the trick.

Thank you!

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [21 March 2021 10:14 UTC](https://discourse.nodered.org/t/node-red-does-not-start-freezes-on-third-info-line/39321/6 "2021-03-21T10:14:03Z")

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