# Node Red E-mail Node Suddenly Timing Out

**URL:** <https://discourse.nodered.org/t/node-red-e-mail-node-suddenly-timing-out/37588>\
**Category:** General\
**Created:** [16 December 2020 19:52 UTC](https://discourse.nodered.org/t/node-red-e-mail-node-suddenly-timing-out/37588 "2020-12-16T19:52:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![topcorner18](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@topcorner18](https://discourse.nodered.org/u/topcorner18)\
**Post date:** [16 December 2020 19:52 UTC](https://discourse.nodered.org/t/node-red-e-mail-node-suddenly-timing-out/37588/1 "2020-12-16T19:52:56Z")

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Been using the e-mail node for several months to report various alarm conditions on my vessel monitoring system. Have not changed nodes doring that time. Suddenly it is getting "Error: queryA ETIMEOUT [smtp.office365.com](http://smtp.office365.com)" after about a minute from the moment the "send" is initiated. I verified my node continues to contain the following settings as defined by office365.  
To send emails using Office365 server enter these details:

SMTP Host: **[smtp.office365.com](http://smtp.office365.com)**  
SMTP Port: **587**  
SSL Protocol: OFF  
TLS Protocol: **ON**  
SMTP Username: (my Office365 username)  
SMTP Password: (my Office365 password)

I inserted a new email send node in parallel with the failing node and both got the same timeout result. I then changed the new email node userID and Password to another of my e-mail accounts on the same office365 service; same timeout result for both nodes again.

I went outside node-red and successfully sent and received e-mails on the sending usernames and passwords.

Just wondering if anything changed regarding this node and its interface with office365? I saw a couple other posts regarding e-mail server timeout but they didn't seem to answer my situation.

Thank you

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**Author:** ![topcorner18](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@topcorner18](https://discourse.nodered.org/u/topcorner18)\
**Post date:** [19 December 2020 14:23 UTC](https://discourse.nodered.org/t/node-red-e-mail-node-suddenly-timing-out/37588/2 "2020-12-19T14:23:55Z")

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Quick follow-up - I reverted from WiFi RasPi connection to wired and it is now working again. I'll have to dig into the wifi configuration to see what is going on.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [2 January 2021 14:23 UTC](https://discourse.nodered.org/t/node-red-e-mail-node-suddenly-timing-out/37588/3 "2021-01-02T14:23:58Z")

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