# Node-red-node-email stuck on fetching, if connection is lost

**URL:** <https://discourse.nodered.org/t/node-red-node-email-stuck-on-fetching-if-connection-is-lost/84206>\
**Category:** General\
**Tags:** node-red-dashboard\
**Created:** [2 January 2024 11:38 UTC](https://discourse.nodered.org/t/node-red-node-email-stuck-on-fetching-if-connection-is-lost/84206 "2024-01-02T11:38:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vermagaurav8](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/vermagaurav8/32/86864_2.png) [@vermagaurav8](https://discourse.nodered.org/u/vermagaurav8)\
**Post date:** [2 January 2024 11:38 UTC](https://discourse.nodered.org/t/node-red-node-email-stuck-on-fetching-if-connection-is-lost/84206/1 "2024-01-02T11:38:39Z")

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Hello,

I'm currently utilizing node-red-node-email version 1.13.0. Our objective is to retrieve emails from Gmail servers using the IMAP protocol. However, we've encountered an issue where the node-email gets stuck in fetching mode if the connection is lost during the retrieval process. Even after the connection is restored, it doesn't resume working, requiring a Node-RED restart to resolve the issue.

Is there a possible solution or workaround to address this?

Thank you.

![Capture](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/d/2ddd0a86b5e4e7ab934f2edbd9b3c4c84acd4092.png)

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**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [2 January 2024 15:45 UTC](https://discourse.nodered.org/t/node-red-node-email-stuck-on-fetching-if-connection-is-lost/84206/2 "2024-01-02T15:45:02Z")

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> [@vermagaurav8](#):
>
> node-red-node-email version 1.13.0.

Welcome to the forum @vermagaurav8.

You could try upgrading to the latest version, which is 2.1.0. It may not make any difference, but until you have tested it with the latest then you will not know whether the issue has been fixed already.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [2 March 2024 15:45 UTC](https://discourse.nodered.org/t/node-red-node-email-stuck-on-fetching-if-connection-is-lost/84206/3 "2024-03-02T15:45:54Z")

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