# Node Red website asks credential repeatdly and my url not always opens ?what could be the possible reasons

**URL:** <https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533>\
**Category:** General\
**Created:** [30 May 2020 15:36 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533 "2020-05-30T15:36:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![DawoodTahir](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@DawoodTahir](https://discourse.nodered.org/u/DawoodTahir)\
**Post date:** [30 May 2020 15:36 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/1 "2020-05-30T15:36:21Z")

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can anyone help me out with the information how im gonna configure the node red so it stop annoying me with repeated same issues !!

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [30 May 2020 15:55 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/2 "2020-05-30T15:55:21Z")

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Can you be more specific?

Is it the node-red login or a another Auth login (screenshot might help)

You say "URL not always opens"...  
Is your ping reliable?

What device is node-red running on? How are you accessing it - localhost? Via internet?

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**Author:** ![DawoodTahir](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@DawoodTahir](https://discourse.nodered.org/u/DawoodTahir)\
**Post date:** [5 June 2020 10:49 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/3 "2020-06-05T10:49:26Z")

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![login](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/d/2/d2fe4ae02edb74fa2a10116dcba1493f24084f1a.png)  
i meant this login . it asks for the username over nd over...some times it runs normally but some times it happens like this..how can i normalise it?...im running it through ibm cloud on my pc via internet ..  
when i say url not opens i mean the url i created in my flow

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [5 June 2020 12:09 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/4 "2020-06-05T12:09:04Z")

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Is it possible to check logs on IBM cloud instance? Could it be your node-red is crashing and restarting?

That might answer the 2 issues you mentioned (sometimes not connecting and log in request)

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**Author:** ![DawoodTahir](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@DawoodTahir](https://discourse.nodered.org/u/DawoodTahir)\
**Post date:** [6 June 2020 14:26 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/5 "2020-06-06T14:26:22Z")

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![log](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/7/1/71a22f31c9411cf92569bfae4026340b54d7f20d.png) it looks like this ....it doesnt say an error or crash ....even if its crashing ...what could b the way to solve the issue ?

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**Author:** ![DawoodTahir](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@DawoodTahir](https://discourse.nodered.org/u/DawoodTahir)\
**Post date:** [7 June 2020 11:56 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/6 "2020-06-07T11:56:52Z")

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![1](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/0/8/08398204cd8354b3f8ee23b7db6b97a183df6f2b.png)

it shows crash status like this .....can u tell me how to solve the issue ...would be thankful if u could help remove this headache

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [7 June 2020 12:49 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/7 "2020-06-07T12:49:39Z")

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I dont have any knowledge of the platform so dont know its limits. Also, you dont say how heavily loaded your flows are.

I would suggest you edit the title so it gets more attantion

Perhaps something like "IBM cloud node-red instance crashes and restarts every minute 'Out of memory'"

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**Author:** ![RenatoGomes-BR](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/renatogomes-br/32/21509_2.png) [@RenatoGomes-BR](https://discourse.nodered.org/u/RenatoGomes-BR)\
**Post date:** [23 June 2020 23:26 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/8 "2020-06-23T23:26:03Z")

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I'm facing the same problem.... very annoying!  
Would be great if some specialist could help us.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [22 August 2020 23:26 UTC](https://discourse.nodered.org/t/node-red-website-asks-credential-repeatdly-and-my-url-not-always-opens-what-could-be-the-possible-reasons/27533/9 "2020-08-22T23:26:09Z")

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