# Node RED Website not loading

**URL:** <https://discourse.nodered.org/t/node-red-website-not-loading/43033>\
**Category:** General\
**Created:** [22 March 2021 18:39 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033 "2021-03-22T18:39:54Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 18:39 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/1 "2021-03-22T18:39:55Z")

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Hello everyone,

i am running node-red on my Raspberry Pi

## 22 Mar 19:32:42 - [info] Node-RED Version: v1.2.9 22 Mar 19:32:42 - [info] Node.js Version: v12.21.0 22 Mar 19:32:42 - [info] Linux 5.4.83-v7+ arm LE 22 Mar 19:32:44 - [info] Paletten-Nodes werden geladen 22 Mar 19:32:50 - [info] Einstellungsdatei: /home/pi/.node-red/settings.js 22 Mar 19:32:50 - [info] Kontextspeicher: 'default' [module=memory] 22 Mar 19:32:50 - [info] Benutzerverzeichnis: /home/pi/.node-red 22 Mar 19:32:50 - [warn] Projekte inaktiviert: editorTheme.projects.enabled=false 22 Mar 19:32:50 - [info] Flow-Datei: /home/pi/.node-red/flows\_raspberrypi.json 22 Mar 19:32:50 - [info] Neue flow-Datei wird erstellt 22 Mar 19:32:50 - [warn]

## Die Datei mit den Datenflowberechtigungsnachweisen wird mit einem vom System generierten Schlüssel verschlüsselt. Wenn der vom System generierte Schlüssel aus irgendeinem Grund verloren geht, werden Ihre Berechtigungsnachweise Die Datei kann nicht wiederhergestellt werden. Sie müssen sie löschen und erneut eingeben. Ihre Berechtigungsnachweise. Sie sollten Ihren eigenen Schlüssel mit Hilfe der Option 'credentialSecret' in Ihre Einstellungsdatei. Node-RED wird dann Ihre Berechtigungsnachweise erneut verschlüsseln. Datei mit dem ausgewählten Schlüssel beim nächsten Deployen einer Änderung verwenden.

22 Mar 19:32:50 - [info] Flows starten  
22 Mar 19:32:50 - [info] Flows gestartet  
22 Mar 19:32:50 - [info] Server wird jetzt auf [http://127.0.0.1:1880/](http://127.0.0.1:1880/) ausgeführt

It is a clean installation (provided raspbi script) but unfortunately the default webiste wont load.  
With Firefox, Edge, Internet Explorer or any Browser the tab wont finish loading, it says "node-red" as the tab description but the website itself wont come up. I already entirely reinstalled the raspberry pi, without success.

![grafik](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/5/1/51a2e2975b196caabcd75e5a98568b9f882180d7.png)

How do i get it to run?

Thanks

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<div class="post-metadata">

**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [22 March 2021 19:24 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/2 "2021-03-22T19:24:36Z")

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what happens if you you try the link in the log output...

> [@deactivator](#):
>
> Server wird jetzt auf [http://127.0.0.1:1880/](http://127.0.0.1:1880/) ausgeführt

... (accessed on the PI)

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<div class="post-metadata">

**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 19:29 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/3 "2021-03-22T19:29:43Z")

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Hi, it just took the pi and launched it locally, it works i can see the landing page come up.  
how to configure the listen interface properly?

Thanks

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [22 March 2021 19:34 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/4 "2021-03-22T19:34:08Z")

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So it does work - good.

Now what IP does the ip have?  
Enter `ifconfig` or `ip address` in the terminal.

Once you have the IPV4 address - can you ping it?

Lastly try the IP in the browser.

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**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 19:44 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/5 "2021-03-22T19:44:22Z")

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Hi Steve,

the Pi has (as you can see in the screenshot, IP: 192.168.199.30) and the Tab is showing "node-red" as tab description, but the page wont load up and stays white.

I changed the settings.js ui Host to 192.168.199.30, if i try to launch node red locally it works with the new listen address, but as soon as i try to connect from my pc (same subnet!) it shows a blank white page.  
there is no firewall or any gateway in between

I dont get it tbh

Thanks

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**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [22 March 2021 19:57 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/6 "2021-03-22T19:57:58Z")

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> [@deactivator](#):
>
> the Pi has (as you can see in the screenshot, IP: 192.168.199.30)

Yeah, i seen the screen shot - I just want it verified.

> [@Steve-Mcl](#):
>
> can you ping it?

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<div class="post-metadata">

**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 19:58 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/7 "2021-03-22T19:58:16Z")

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Hello Guys, i was curious and tried to open the webpage on my mobile phone and it works!  
There is no Problem with the Pi, it must be something with my pc/notebook i try to access it.

Thanks i will close the thread!

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<div class="post-metadata">

**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [22 March 2021 19:58 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/8 "2021-03-22T19:58:48Z")

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oh well, result.

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<div class="post-metadata">

**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 19:59 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/9 "2021-03-22T19:59:19Z")

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Hi Steve, i can ping it, i am connected to it via ssh  
it is obviously on application layer - ms defender or whatever.  
My other windows machine works

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<div class="post-metadata">

**Author:** ![deactivator](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deactivator](https://discourse.nodered.org/u/deactivator)\
**Post date:** [22 March 2021 20:08 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/10 "2021-03-22T20:08:50Z")

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Hello to everyone who tried to help me, it was indeed my sophos home web-protection blocking the access, i did not get any notification about it to be blocked. I created an exception and now it works fine.  
Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [5 April 2021 20:09 UTC](https://discourse.nodered.org/t/node-red-website-not-loading/43033/11 "2021-04-05T20:09:34Z")

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