# NodeRed in Home Assistant no longer can install pallets or update, seems to be offline. npm ERR! network 'proxy' config is set properly
**URL:** https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961
**Category:** General
**Tags:** home-assistant
**Created:** [30 December 2022 15:36 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961 "2022-12-30T15:36:03Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@koosoli](https://discourse.nodered.org/u/koosoli)
#### Post date: [30 December 2022 15:36 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961/1 "2022-12-30T15:36:03Z")
I have Node Red Plugin v14 (or 3.0.2) installed in Home Assistant (Home Assistant 2022.12.8 Supervisor 2022.12.1 Operating System 9.4 Frontend 20221213.1 - latest on a pi400). I first noticed when my telegram pallet stopped sending or receiving messages that something was amiss. I seem also no longer be able to update any pallets, for example:
```auto
2022-12-30T12:54:32.859Z npm install --no-audit --no-update-notifier --no-fund --save --save-prefix=~ --production --engine-strict node-red-contrib-telegrambot@14.8.7
2022-12-30T12:54:35.252Z [err] npm WARN config production Use `--omit=dev` instead.
2022-12-30T13:02:16.599Z [err] npm
2022-12-30T13:02:16.599Z [err] ERR! code ETIMEDOUT
2022-12-30T13:02:16.600Z [err] npm
2022-12-30T13:02:16.600Z [err] ERR!
2022-12-30T13:02:16.601Z [err] syscall connect
2022-12-30T13:02:16.601Z [err] npm ERR!
2022-12-30T13:02:16.601Z [err]
2022-12-30T13:02:16.602Z [err] errno
2022-12-30T13:02:16.602Z [err] ETIMEDOUT
2022-12-30T13:02:16.612Z [err] npm ERR! network
2022-12-30T13:02:16.612Z [err] request to https://registry.npmjs.org/node-red-contrib-telegrambot failed, reason: connect ETIMEDOUT 2606:4700::6810:1023:443
2022-12-30T13:02:16.612Z [err] npm ERR! network
2022-12-30T13:02:16.613Z [err] This is a problem related to network connectivity.
2022-12-30T13:02:16.613Z [err] npm ERR! network In most cases you are behind a proxy or have bad network settings.
2022-12-30T13:02:16.613Z [err] npm
2022-12-30T13:02:16.613Z [err] ERR! network
2022-12-30T13:02:16.613Z [err] npm ERR!
2022-12-30T13:02:16.613Z [err]
2022-12-30T13:02:16.614Z [err] network If you are behind a proxy, please make sure that the
2022-12-30T13:02:16.614Z [err] npm ERR! network 'proxy' config is set properly. See: 'npm help config'
2022-12-30T13:02:16.621Z [err]
2022-12-30T13:02:16.621Z [err] npm ERR!
2022-12-30T13:02:16.621Z [err] A complete log of this run can be found in:
2022-12-30T13:02:16.621Z [err] npm ERR! /root/.npm/_logs/2022-12-30T12_54_35_018Z-debug-0.log
2022-12-30T13:02:16.646Z rc=1
```
I tried, to reinstall the node red plugin in Home Assistant but that did not do the trick. Automations still work. thanks for any help
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [30 December 2022 22:24 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961/2 "2022-12-30T22:24:08Z")
You may need to ask on the HA forum. Most of us don't use it and it installs node-red in some inscrutable fashion it seems.
---
### Author:  [@koosoli](https://discourse.nodered.org/u/koosoli)
#### Post date: [30 December 2022 22:48 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961/3 "2022-12-30T22:48:44Z")
I think you are right. I just did. thanks
---
### Author:  [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [31 December 2022 13:19 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961/4 "2022-12-31T13:19:56Z")
> [@koosoli](#):
>
> ```auto
> ETIMEDOUT 2606:4700::6810:1023:443
> 2022-12-30T13:02:16.612Z [err] npm ERR! network
>
> ```
That suggests it may be an IPV4/IPV6 issue. Do let us know when you find the solution, in case others report similar issues.
---
### Author:  [@system](https://discourse.nodered.org/u/system)
#### Post date: [1 March 2023 13:20 UTC](https://discourse.nodered.org/t/nodered-in-home-assistant-no-longer-can-install-pallets-or-update-seems-to-be-offline-npm-err-network-proxy-config-is-set-properly/72961/5 "2023-03-01T13:20:56Z")
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