# Palette manager issue - looks like can't reach internet

**URL:** <https://discourse.nodered.org/t/palette-manager-issue-looks-like-cant-reach-internet/67552>\
**Category:** General\
**Tags:** docker\
**Created:** [10 September 2022 12:45 UTC](https://discourse.nodered.org/t/palette-manager-issue-looks-like-cant-reach-internet/67552 "2022-09-10T12:45:18Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![bogi](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@bogi](https://discourse.nodered.org/u/bogi)\
**Post date:** [10 September 2022 13:35 UTC](https://discourse.nodered.org/t/palette-manager-issue-looks-like-cant-reach-internet/67552/6 "2022-09-10T13:35:20Z")

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I think i've managed to work it last year. But then i moved to the vessel and then had no access to internet. Here:

> [@Node-red-contrib-drawsvg when using Docker (IOTstack)](https://discourse.nodered.org/t/node-red-contrib-drawsvg-when-using-docker-iotstack/55450/19):
>
> Thank you for your effort Bart! I appreciate it a lot. Good stuff to read during the night at work:) Have a good New Year!

i got help from Bart so i could install SSVG editor with no access to internet. At that time company IT policy stopped me from accessing internet onboard. Now i'm at the hotel onshore.

Any way: now i've opened Portainer and opened nodered terminal and then used  
"ping 8.8.8.8". Nothing happened:/  
 ![port1](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/2/b/2b76cf6e6acf53f8310e19d21636f925fb686706.png)  
When i broke the command the info is 100% packet loss.

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_[View the full topic](https://discourse.nodered.org/t/palette-manager-issue-looks-like-cant-reach-internet/67552)._