# Problem installing Dashboard

**URL:** https://discourse.nodered.org/t/problem-installing-dashboard/25892
**Category:** Dashboard
**Created:** [1 May 2020 21:09 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892 "2020-05-01T21:09:10Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![angelpeluk](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/angelpeluk/32/16204_2.png) [@angelpeluk](https://discourse.nodered.org/u/angelpeluk)
#### Post date: [1 May 2020 21:09 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/1 "2020-05-01T21:09:10Z")

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I am trying to install the Node-Red dashboard on a Yocto build.

When I try to install the dashboard, I get the following error.

2020-05-01T20: 36: 36.138Z Install: node-red-dashboard 2.21.0

2020-05-01T20: 36: 35.925Z npm install --no-audit --no-update-notifier --save --save-prefix = "~" --production node-red-dashboard@2.21.0  
2020-05-01T20: 36: 40.537Z [err] npm  
2020-05-01T20: 36: 40.538Z [err]  
2020-05-01T20: 36: 40.538Z [err] ERR! code  
2020-05-01T20: 36: 40.539Z [err] ENOTFOUND  
2020-05-01T20: 36: 40.539Z [err] npm  
2020-05-01T20: 36: 40.540Z [err] ERR! errno  
2020-05-01T20: 36: 40.540Z [err] ENOTFOUND  
2020-05-01T20: 36: 40.544Z [err] npm  
2020-05-01T20: 36: 40.544Z [err] ERR! network request to [https://registry.npmjs.org/node-red-dashboard](https://registry.npmjs.org/node-red-dashboard) failed, reason: getaddrinfo ENOTFOUND [registry.npmjs.org](http://registry.npmjs.org) [registry.npmjs.org:443](http://registry.npmjs.org:443)  
2020-05-01T20: 36: 40.545Z [err] npm  
2020-05-01T20: 36: 40.545Z [err] ERR! network  
2020-05-01T20: 36: 40.545Z [err] This is a problem related to network connectivity.  
2020-05-01T20: 36: 40.545Z [err] npm  
2020-05-01T20: 36: 40.545Z [err] ERR! network In most cases you are behind a proxy or have bad network settings.  
2020-05-01T20: 36: 40.546Z [err] npm ERR!  
2020-05-01T20: 36: 40.546Z [err] network  
2020-05-01T20: 36: 40.546Z [err] npm ERR!  
2020-05-01T20: 36: 40.546Z [err] network If you are behind a proxy, please make sure that the  
2020-05-01T20: 36: 40.546Z [err] npm ERR!  
2020-05-01T20: 36: 40.547Z [err] network 'proxy' config is set properly. See: 'npm help config'  
2020-05-01T20: 36: 40.660Z [err]  
2020-05-01T20: 36: 40.661Z [err] npm ERR!  
2020-05-01T20: 36: 40.661Z [err] A complete log of this run can be found in:  
2020-05-01T20: 36: 40.661Z [err] npm ERR!  
2020-05-01T20: 36: 40.661Z [err] /home/root/.npm/\_logs/2020-05-01T20\_36\_40\_552Z-debug.log  
2020-05-01T20: 36: 40.680Z rc = 1

Any ideas?.

I have checked the internet settings, and it works correctly. I ping [google.com](http://google.com) and it responds correctly.

Thank you very much in advance

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<div class="post-metadata">

### Author: ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [1 May 2020 21:30 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/2 "2020-05-01T21:30:38Z")

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[https://registry.npmjs.org/node-red-dashboard](https://registry.npmjs.org/node-red-dashboard)  
Can you open that in a browser on the node red machine? If so then it was probably temporary, try again.

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<div class="post-metadata">

### Author: ![angelpeluk](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/angelpeluk/32/16204_2.png) [@angelpeluk](https://discourse.nodered.org/u/angelpeluk)
#### Post date: [1 May 2020 22:54 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/3 "2020-05-01T22:54:50Z")

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Hi.

Thanks for your prompt response.

In the Yocto distribution there is no possibility to launch a browser.

I have tried to install another package on node-red and it also gives error. I don't know if this can help in I go out.

Thank you.

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### Author: ![dceejay](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/dceejay/32/38_2.png) [@dceejay](https://discourse.nodered.org/u/dceejay)
#### Post date: [1 May 2020 23:04 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/4 "2020-05-01T23:04:18Z")

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well can you `ping registry.npmjs.org`  
or `curl https://registry.npmjs.org/node-red-dashboard`

Either way it's failing to get to the download page to pull the package - so somewhere between you and there there is a break. - hopefully it will return.

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<div class="post-metadata">

### Author: ![angelpeluk](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/angelpeluk/32/16204_2.png) [@angelpeluk](https://discourse.nodered.org/u/angelpeluk)
#### Post date: [4 May 2020 14:13 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/5 "2020-05-04T14:13:44Z")

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Hi. I have found the error. I step on the clue that I don't know I could find the domain.

Apparently my ISP was having difficulty reaching [registry.npmjs.org](http://registry.npmjs.org)

Fortunately earlier today, I spoke to a level 2 technician and he has solved the problem.

Thanks in advance for the help.!!!

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)
#### Post date: [18 May 2020 14:13 UTC](https://discourse.nodered.org/t/problem-installing-dashboard/25892/6 "2020-05-18T14:13:45Z")

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