# Problems installing nodered dashboard or any other plugins
**URL:** https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620
**Category:** Dashboard
**Created:** [21 April 2022 22:25 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620 "2022-04-21T22:25:32Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [21 April 2022 22:25 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/1 "2022-04-21T22:25:32Z")
Hello. I am new to nodered and I tried to install the nodered dashboard. The following message appears:
**npm ERR! request to [registry.npmjs.org/node-red-dashboard](http://registry.npmjs.org/node-red-dashboard) failed**It wont let me update any plugins either. Please help me with this.
---
### Author:  [@Trying\_to\_learn](https://discourse.nodered.org/u/Trying_to_learn)
#### Post date: [21 April 2022 23:10 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/2 "2022-04-21T23:10:30Z")
You may need to expand on what you did when trying to install the dashboard.
Was it from the GUI or from a CLI? (Terminal)
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [22 April 2022 10:22 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/3 "2022-04-22T10:22:08Z")
This is usually a transient problem with your Internet connection or DNS. You would have problems with any npm install from the public registry.
It will usually clear after a short while.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 15:46 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/4 "2022-04-26T15:46:14Z")
It was from a GUI
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 15:47 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/5 "2022-04-26T15:47:01Z")
Hello and thank you but it has been 3 days and it won't work.
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### Author:  [@dceejay](https://discourse.nodered.org/u/dceejay)
#### Post date: [26 April 2022 16:04 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/6 "2022-04-26T16:04:56Z")
from the command line can you
```auto
ping registry.npmjs.org
```
?
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 16:20 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/7 "2022-04-26T16:20:06Z")
Yes I can
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [26 April 2022 16:21 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/8 "2022-04-26T16:21:33Z")
from the same command line, please do something like the following:
```bash
mkdir test
cd test
npm install aaa
```
and report the results.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 16:30 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/9 "2022-04-26T16:30:40Z")
Thank you for your suggestions.
mkdir test - nothing happened
cd test - nothing happened
npm install aaa - 'npm' is not recognized as an internal or external command, operable program or batch file.
---
### Author:  [@hardillb](https://discourse.nodered.org/u/hardillb)
#### Post date: [26 April 2022 16:55 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/10 "2022-04-26T16:55:22Z")
Are you running these tests from the same machine that is running Node-RED (I do not mean where you are running the Node-RED editor in a browser, I mean where the Node-RED backend is running)
I ask because npm has to be installed for Node-RED to have been installed in the first place.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 17:00 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/11 "2022-04-26T17:00:26Z")
Yes, It is the same machine. I've just ran the following on cmd
npm install -g -unsafe-perm node-red
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [26 April 2022 17:08 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/12 "2022-04-26T17:08:37Z")
Are you saying that you didn't see any output and you didn't get anything like this:
Please share with us the output you see.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 17:13 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/13 "2022-04-26T17:13:26Z")
Previously no but after I installed npm install -g -unsafe-perm node- red
I can now see the same message like you did in the above pic
added 1 package, and audited 2 packages in 1s
found 0 vulnerabilities
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [26 April 2022 17:20 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/14 "2022-04-26T17:20:33Z")
You still don't seem to be telling us what is expected and you haven't shared any output.
This is what you would see (I've installed node-red locally but you should see similar):
I will ask one more time for you to please share with us some actual output.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 17:22 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/15 "2022-04-26T17:22:02Z")
I am confused. Like I said I did not know much about the interfaces.
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [26 April 2022 17:25 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/16 "2022-04-26T17:25:09Z")
Right, so now we are getting somewhere. We can see that you are running on Windows and that you do have npm and therefore also Node.js installed.
Now please run `node --version` and share the output. The version should be at least v12 but v16.x.x would be better.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 17:27 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/17 "2022-04-26T17:27:38Z")
I appreciate your patience.
---
### Author:  [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)
#### Post date: [26 April 2022 17:29 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/18 "2022-04-26T17:29:55Z")
Excellent, now we know that you don't need to install another dependency because the Windows version of node.js v16 includes something called the "build tools".
Now, if you successfully installed node-red earlier, you should be able to start it with `node-red-start` (I think that is the command, I don't actually use it so I don't always remember). It should start to throw out a bunch of information include a URL which you should open in your browser.
* * *
PS: Just off for dinner so might not be around for an hour. Maybe someone else will pick this up otherwise I will be back later after family time.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 17:31 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/19 "2022-04-26T17:31:27Z")
Thank you very much. Meanwhile yes I will check that out.
---
### Author:  [@sn19](https://discourse.nodered.org/u/sn19)
#### Post date: [26 April 2022 20:55 UTC](https://discourse.nodered.org/t/problems-installing-nodered-dashboard-or-any-other-plugins/61620/20 "2022-04-26T20:55:22Z")
I'm sorry I was looking at the wrong interface. The message it gave me when I tried to run the above code on the cmd of my actual device is
registrynpmjsorg Host name lookup failure
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