# Problems with HueMagic Palette

**URL:** <https://discourse.nodered.org/t/problems-with-huemagic-palette/61859>\
**Category:** General\
**Created:** [27 April 2022 09:00 UTC](https://discourse.nodered.org/t/problems-with-huemagic-palette/61859 "2022-04-27T09:00:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![logol01](https://avatars.discourse-cdn.com/v4/letter/l/c37758/32.png) [@logol01](https://discourse.nodered.org/u/logol01)\
**Post date:** [27 April 2022 09:00 UTC](https://discourse.nodered.org/t/problems-with-huemagic-palette/61859/1 "2022-04-27T09:00:36Z")

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Hi,

im Using node-red-contrib-huemagic Version 4.2.2

I have the problem, if I configure my Philips Hue Bridge.  
When I set up my hue Bridge, and configure my Flow, (Senic Friends of Hue Switch) everything works fine.  
After a while, however, the connection to the Hue Bridge is no longer working. I no longer get any feedback from the Hue Bridge in my Node red flow. In my Hue app, however, I see that I have pressed a switch, for example. However, no feedback is received in the flow of my Node red.  
The HUE Bridge Node always has the label "connected" in its status. .... I have this status when the flow is working and when it is not working.

When I drag Nodes from Hue lamps into my Flow, I get the status of the lamps displayed when the Flow is working. For the status where the flow is no longer working (e.g. pressing a Friends of Hue switch button), I also no longer get a status from my Hue lamps, although the Hue Bridge is still set to connected.

Additional Information:  
If the response form the HUE Bridge ist out of work - all other flows in my node red installation are working....  
If I restart the flows - the HUE Bridge connection is working since the next break...

Here the log of my node red docker container log:

```auto
27 Apr 12:34:18 - [info] [hue-bridge:Philips hue neu] Processing bridge resources…
27 Apr 12:34:18 - [info] [hue-bridge:Philips hue neu] Initial emit of resource states…
27 Apr 12:34:19 - [info] [hue-bridge:Philips hue neu] Keeping nodes up-to-date…
27 Apr 12:34:19 - [info] [hue-bridge:Philips hue neu] Subscribing to bridge events…
27 Apr 12:44:15 - [info] [hue-bridge:Philips hue neu] Error requesting info from the bridge. Reconnect in some secs. undefined
27 Apr 12:44:15 - [info] [hue-bridge:Philips hue neu] Initializing the bridge (192.168.178.218)…
27 Apr 12:44:15 - [info] [hue-bridge:Philips hue neu] Connected to bridge
27 Apr 12:44:16 - [info] [hue-bridge:Philips hue neu] Processing bridge resources…
27 Apr 12:44:16 - [info] [hue-bridge:Philips hue neu] Initial emit of resource states…

```

It would be great if you could help me.

 ![2022-04-27 10_58_36-Node-RED _ 192.168.178.10](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/f/9/f9321bb66c4177dff507bfb36bcb85923e008dc3.png)  
 ![2022-04-27 10_59_00-Node-RED _ 192.168.178.10](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/f/9/f97077a4bd65e3d35a5c00c5c054b5964f391c1b.png)

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<div class="post-metadata">

**Author:** ![logol01](https://avatars.discourse-cdn.com/v4/letter/l/c37758/32.png) [@logol01](https://discourse.nodered.org/u/logol01)\
**Post date:** [27 April 2022 11:17 UTC](https://discourse.nodered.org/t/problems-with-huemagic-palette/61859/2 "2022-04-27T11:17:40Z")

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Ahhhh - have seen - is an open bug ticket on the HueMagic Palette at github.....

> <https://github.com/Foddy/node-red-contrib-huemagic/issues/350>
>
> After the update I get the following entries in the node-red log:
> 
> \`\`\`
> 22 Mar… 10:00:29 - \[info\] \[hue-bridge:Hue Wohnung\] Error requesting info from the bridge. Reconnect in some secs. undefined
> 22 Mar 10:00:29 - \[info\] \[hue-bridge:Hue Wohnung\] Initializing the bridge (192.168.178.15)…
> 22 Mar 10:00:30 - \[info\] \[hue-bridge:Hue Wohnung\] Connected to bridge
> 22 Mar 10:00:30 - \[info\] \[hue-bridge:Hue Wohnung\] Processing bridge resources…
> 22 Mar 10:00:30 - \[info\] \[hue-bridge:Hue Wohnung\] Initial emit of resource states…
> 22 Mar 10:00:31 - \[info\] \[hue-bridge:Hue Wohnung\] Keeping nodes up-to-date…
> 22 Mar 10:00:31 - \[info\] \[hue-bridge:Hue Wohnung\] Subscribing to bridge events…
> 22 Mar 10:00:51 - \[info\] \[hue-bridge:Hue Wohnung\] Error requesting info from the bridge. Reconnect in some secs. undefined
> 22 Mar 10:00:51 - \[info\] \[hue-bridge:Hue Wohnung\] Initializing the bridge (192.168.178.15)…
> 22 Mar 10:00:51 - \[info\] \[hue-bridge:Hue Wohnung\] Connected to bridge
> 22 Mar 10:00:51 - \[info\] \[hue-bridge:Hue Wohnung\] Processing bridge resources…
> 22 Mar 10:00:51 - \[info\] \[hue-bridge:Hue Wohnung\] Initial emit of resource states…
> 22 Mar 10:00:52 - \[info\] \[hue-bridge:Hue Wohnung\] Keeping nodes up-to-date…
> 22 Mar 10:00:52 - \[info\] \[hue-bridge:Hue Wohnung\] Subscribing to bridge events…
> 22 Mar 10:01:01 - \[info\] \[hue-bridge:Hue Wohnung\] Error requesting info from the bridge. Reconnect in some secs. undefined
> \`\`\`
> 
> \`\`\`
> HueMagic: Connection to bridge lost. Trying to reconnect again in 30 seconds… Event {
> type: 'error',
> status: 503,
> message: 'Service Temporarily Unavailable'
> }
> \`\`\`
> 
> HUE Bridge Version BSB002 / 1.50.1950111030
> Node Red Version 2.2.0
> 
> All scenes and/or lamps can only be switched sporadically.
> 
> Is it now a mistake or did I go about it the wrong way?
> 
> The previous version with the workaround worked stable for me. Whereby I use exclusively the switching of scenes and groups.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [26 June 2022 11:18 UTC](https://discourse.nodered.org/t/problems-with-huemagic-palette/61859/3 "2022-06-26T11:18:18Z")

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