# @ralphwetzel/node-red-systeminformation does not load in ui node tools

**URL:** <https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141>\
**Category:** Dashboard\
**Created:** [30 December 2023 22:08 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141 "2023-12-30T22:08:01Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [30 December 2023 22:08 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/1 "2023-12-30T22:08:01Z")

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Have installed via Pallette and also tried npm on Debian Trixie OS.  
after install and node-red resstart no system information icon is seen in left ui toolbar ?

Log shows no issue or clue.

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<div class="post-metadata">

**Author:** ![Buckskin](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@Buckskin](https://discourse.nodered.org/u/Buckskin)\
**Post date:** [30 December 2023 22:45 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/2 "2023-12-30T22:45:26Z")

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Same issue. Update to v1.0.2 and still nothing in the nodes list (shows in palette as installed)

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<div class="post-metadata">

**Author:** ![meeki007](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/meeki007/32/12499_2.png) [@meeki007](https://discourse.nodered.org/u/meeki007)\
**Post date:** [30 December 2023 22:53 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/3 "2023-12-30T22:53:20Z")

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make sure to tag the author so he gets notification of this issue.  
@ralphwetzel

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<div class="post-metadata">

**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [30 December 2023 23:11 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/4 "2023-12-30T23:11:18Z")

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What version of NR and node.js are you running?  
When you start NR is there anything showing in the start up log?

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [30 December 2023 23:50 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/5 "2023-12-30T23:50:15Z")

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adrian@debian:~/.node-red$ node-red  
31 Dec 09:48:43 - [info]

# Welcome to Node-RED

31 Dec 09:48:43 - [info] Node-RED version: v3.1.3  
31 Dec 09:48:43 - [info] Node.js version: v18.18.1  
31 Dec 09:48:43 - [info] Linux 5.19.0-2-amd64 x64 LE  
31 Dec 09:48:43 - [info] Loading palette nodes  
31 Dec 09:48:44 - [info] Dashboard version 3.6.2 started at /ui  
31 Dec 09:48:44 - [info] Settings file : /home/adrian/.node-red/settings.js  
31 Dec 09:48:44 - [info] Context store : 'default' [module=memory]  
31 Dec 09:48:44 - [info] User directory : /home/adrian/.node-red  
31 Dec 09:48:44 - [warn] Projects disabled : editorTheme.projects.enabled=false  
31 Dec 09:48:44 - [info] Flows file : /home/adrian/.node-red/SPE\_Linear\_V1.10PC.json  
31 Dec 09:48:44 - [info] Server now running at [http://127.0.0.1:1880/](http://127.0.0.1:1880/)  
31 Dec 09:48:44 - [warn]

* * *

Your flow credentials file is encrypted using a system-generated key.

If the system-generated key is lost for any reason, your credentials  
file will not be recoverable, you will have to delete it and re-enter  
your credentials.

## You should set your own key using the 'credentialSecret' option in your settings file. Node-RED will then re-encrypt your credentials file using your chosen key the next time you deploy a change.

31 Dec 09:48:44 - [info] Starting flows

No issues in log hereon

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 00:00 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/6 "2023-12-31T00:00:19Z")

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![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/6/4/64fecc9e651b43ecffb6c0afc10f2d7e46e4d3b7.png)

in /home/adrian/.node-red/node\_modules/

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<div class="post-metadata">

**Author:** ![Buckskin](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@Buckskin](https://discourse.nodered.org/u/Buckskin)\
**Post date:** [31 December 2023 00:00 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/7 "2023-12-31T00:00:39Z")

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Happens in 2 instances of Node-RED, both 3.1.3, both with node.js 18. (One instance on a Pi the other on a VM running Debian).

@meeki007, thank you for that, should have done it myself.

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 00:02 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/8 "2023-12-31T00:02:41Z")

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nodejs v 20.5 and later tried, made no differrence here, however I need v18 for a websocket flow to work properly re connection.

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<div class="post-metadata">

**Author:** ![ralphwetzel](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ralphwetzel/32/53713_2.png) [@ralphwetzel](https://discourse.nodered.org/u/ralphwetzel)\
**Post date:** [31 December 2023 00:31 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/9 "2023-12-31T00:31:51Z")

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Thank you for this report.  
Can you spot any issues in the console of your browser?

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 06:20 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/12 "2023-12-31T06:20:35Z")

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Ralph, No issues shown in browser console. Just node is missing friom Function list.

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<div class="post-metadata">

**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [31 December 2023 09:58 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/13 "2023-12-31T09:58:27Z")

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I've got the System Information node installed on both a

Mac: NR v3.1.1, Node.js v18.12.1, Dashboard v3.6.2

 ![MAC-Screenshot](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/d/1/d1734b18f9e5d032a38e91b11bb6dab17d5ec3fe.png)

and a Pi NR v3.1.3, Node.js v18.19.0, Dashboard v3.6.2

 ![PI-Screenshot](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/5/0/50fcae2805deb1d2f3e0a7db4146480002783445.png)

and as you can see it shows up in the Palette sidebar and runs fine.

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 10:10 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/14 "2023-12-31T10:10:44Z")

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Please try Debian Trixie on a amd 64 PC please ?

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<div class="post-metadata">

**Author:** ![zenofmud](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/zenofmud/32/316_2.png) [@zenofmud](https://discourse.nodered.org/u/zenofmud)\
**Post date:** [31 December 2023 10:13 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/15 "2023-12-31T10:13:55Z")

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I don't have a PC so that will not be possible, sorry

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 12:00 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/16 "2023-12-31T12:00:45Z")

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npx works fine ;

```auto
adrian@debian:~/.node-red$ /usr/bin/npx systeminformation info
┌─────────────────────────────────────────────────────────────────────────────────────────┐
│ SYSTEMINFORMATION Version: 5.21.22 │
└─────────────────────────────────────────────────────────────────────────────────────────┘

Operating System:
──────────────────────────────────────────────────────────────────────────────────────────
Platform : linux
Distro : Debian GNU/Linux
Release : unknown
Codename : trixie
Kernel : 5.19.0-2-amd64
Arch : x64
Hostname : debian
Codepage : UTF-8
Build : 

System:
──────────────────────────────────────────────────────────────────────────────────────────
Manufacturer : Dell Inc.
Model : OptiPlex 9020
Version : 01
Virtual : 

CPU:
──────────────────────────────────────────────────────────────────────────────────────────
Manufacturer : Intel
Brand : Core™ i5-4570
Family : 6
Model : 60
Stepping : 3
Speed : 3.2
Cores : 4
PhysicalCores : 4
PerformanceCores : 4
EfficiencyCores : 
Processors : 1
Socket : 

adrian@debian:~/.node-red$

```

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<div class="post-metadata">

**Author:** ![ralphwetzel](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ralphwetzel/32/53713_2.png) [@ralphwetzel](https://discourse.nodered.org/u/ralphwetzel)\
**Post date:** [31 December 2023 14:48 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/17 "2023-12-31T14:48:19Z")

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If the node states to be installed in the palette manager, please try to import the provided example flow.  
What's happening then?  
What is the browser, you're seeing this effect in?

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 18:27 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/18 "2023-12-31T18:27:23Z")

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Google Chrome in Debian Linux, note that only your node has this effect, and all others are good and show for use, I installed the one example flow, and had the warning that the systeminformation node is missing etc ;

 ![image](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/1/5/1517be4331bc5d6aea72f43ea345668e85efe118.png)

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<div class="post-metadata">

**Author:** ![Steve-Mcl](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/steve-mcl/32/4826_2.png) [@Steve-Mcl](https://discourse.nodered.org/u/Steve-Mcl)\
**Post date:** [31 December 2023 18:58 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/19 "2023-12-31T18:58:27Z")

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> [@vk4tux](#):
>
> Google Chrome in Debian Linux

What version?

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<div class="post-metadata">

**Author:** ![vk4tux](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@vk4tux](https://discourse.nodered.org/u/vk4tux)\
**Post date:** [31 December 2023 19:09 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/20 "2023-12-31T19:09:54Z")

</div>

Chrome logo  
Google Chrome  
Version 120.0.6099.129 (Official Build) (64-bit)

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<div class="post-metadata">

**Author:** ![ralphwetzel](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ralphwetzel/32/53713_2.png) [@ralphwetzel](https://discourse.nodered.org/u/ralphwetzel)\
**Post date:** [31 December 2023 19:32 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/21 "2023-12-31T19:32:57Z")

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That's good news.  
In that case there **must** be an issue report ~~either~~ in the console of the browser ~~or in the log of the runtime~~. Would be great if you could spot it...

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<div class="post-metadata">

**Author:** ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)\
**Post date:** [31 December 2023 20:03 UTC](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141/22 "2023-12-31T20:03:34Z")

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Can you show us what you see in Manage Palette please?

[Next page](https://discourse.nodered.org/t/ralphwetzel-node-red-systeminformation-does-not-load-in-ui-node-tools/84141.md?page=2)