# Stop google smart speaking saying "Sorry I couldnt reach Nora"

**URL:** https://discourse.nodered.org/t/stop-google-smart-speaking-saying-sorry-i-couldnt-reach-nora/68391
**Category:** General
**Created:** [29 September 2022 14:02 UTC](https://discourse.nodered.org/t/stop-google-smart-speaking-saying-sorry-i-couldnt-reach-nora/68391 "2022-09-29T14:02:02Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![kes](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kes](https://discourse.nodered.org/u/kes)
#### Post date: [29 September 2022 14:02 UTC](https://discourse.nodered.org/t/stop-google-smart-speaking-saying-sorry-i-couldnt-reach-nora/68391/1 "2022-09-29T14:02:02Z")

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Nora was not working for a long time.  
It looks like the original version has been disabled by the author.  
So I couldn't control anything with my smart speaker.

I rectified this with  
1 Adding Smart Nora, with this on the command line  
_npm install node-red-contrib-smartnora_  
2 Replacing the old nora nodes with the new smart nora nodes  
3 Making a 20 euro subscription so it will all work

It all now all works but I still get the error "Sorry I couldnt reach Nora" when it tries to reach the old now switched off Nora server at the same time as successfully using the new working server.

I have tried  
menu--\> manage pallete --\> remove _node-red-contrib-nora_  
But there is no option to remove node _node-red-contrib-nora_.

On the command line I have tried  
_npm uninstall node-red-contrib-nora_  
but this does not stop it either.

How do I stop the google smart speaking saying "Sorry I couldnt reach Nora"?

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### Author: ![kes](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kes](https://discourse.nodered.org/u/kes)
#### Post date: [29 September 2022 14:15 UTC](https://discourse.nodered.org/t/stop-google-smart-speaking-saying-sorry-i-couldnt-reach-nora/68391/2 "2022-09-29T14:15:49Z")

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SOLUTION:

1 Open google Home app on Smart phone  
2 press "Settings"  
3 scroll to bottom of screen and press "Works with Google"  
4 Nora will show as a linked service. Tap Nora with a long press until "unlink service pops up". Unlink the Nora service.

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### Author: ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)
#### Post date: [28 November 2022 14:16 UTC](https://discourse.nodered.org/t/stop-google-smart-speaking-saying-sorry-i-couldnt-reach-nora/68391/3 "2022-11-28T14:16:08Z")

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