# Support for node-red-contrib-azureiothubnode

**URL:** https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581
**Category:** General
**Created:** [9 November 2020 06:51 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581 "2020-11-09T06:51:27Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![psmtvdw](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@psmtvdw](https://discourse.nodered.org/u/psmtvdw)
#### Post date: [9 November 2020 06:51 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/1 "2020-11-09T06:51:27Z")

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message for contributors of **node-red-contrib-azureiothub**

- [anthonyvercolano](https://flows.nodered.org/user/anthonyvercolano)
- [azure-sdk](https://flows.nodered.org/user/azure-sdk)
- [jebrando](https://flows.nodered.org/user/jebrando)
- [microsoft](https://flows.nodered.org/user/microsoft)
- [windowsazure](https://flows.nodered.org/user/windowsazure)

Anyone can give me a tip how to contact these guys?

I am using **node-red-contrib-azureiothub** (v0.5.3) but can't find a channel where I can report a problem or find solutions. my node stops receiving c2d messages from time to time, while still sending d2c messages.  
I read about a fix in the azure-iot-sdk (v1.17.0) and I was wondering if it might be related, if there's an update of the node-red-contrib-azureiothub planned any time soon.

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### Author: ![Colin](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/colin/32/17040_2.png) [@Colin](https://discourse.nodered.org/u/Colin)
#### Post date: [9 November 2020 07:13 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/2 "2020-11-09T07:13:47Z")

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Assuming that you mean node-red--contrib-azure-iot-hub then there is a link to its GitHub page from the node's page on the node red flows site. You can submit an issue there.

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### Author: ![psmtvdw](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@psmtvdw](https://discourse.nodered.org/u/psmtvdw)
#### Post date: [9 November 2020 07:29 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/3 "2020-11-09T07:29:37Z")

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> [@Colin](#):
>
> node-red--contrib-azure-iot-hub

unfortunately no, I mean node-red-contrib-azureiothub [node-red-contrib-azureiothubnode (node) - Node-RED](https://flows.nodered.org/node/node-red-contrib-azureiothubnode). This seems to be the official version maintained by Microsoft related people...

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### Author: ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)
#### Post date: [9 November 2020 07:41 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/4 "2020-11-09T07:41:47Z")

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If you run `npm owner ls node-red-contrib-azureiothub` you should be able to find contact details.

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### Author: ![psmtvdw](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@psmtvdw](https://discourse.nodered.org/u/psmtvdw)
#### Post date: [9 November 2020 08:20 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/5 "2020-11-09T08:20:45Z")

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I get "not found" error. [https://registry.npmjs.org/node-red-contrib-azureiothub](https://registry.npmjs.org/node-red-contrib-azureiothub)

This node is built upon the (official) microsoft azure-iot-sdk-node and they have common contributors [https://github.com/Azure/azure-iot-sdk-node/graphs/contributors](https://github.com/Azure/azure-iot-sdk-node/graphs/contributors)  
So tried to indirectly contact someone on that channel, but no reaction so far. (I don't seem to find a way to send a PM on github)

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### Author: ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)
#### Post date: [9 November 2020 09:07 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/6 "2020-11-09T09:07:04Z")

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> [@psmtvdw](#):
>
> I get "not found" error.

I get -

```auto
npm owner ls node-red-contrib-azureiothubnode
anthonyvercolano <toercola@microsoft.com>
azure-sdk <azure-sdk-npmjs@microsoft.com>
jebrando <jelani.brandon@microsoft.com>
microsoft <npmjs@microsoft.com>
windowsazure <azuresdk@outlook.com>

```

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### Author: ![knolleary](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/knolleary/32/3_2.png) [@knolleary](https://discourse.nodered.org/u/knolleary)
#### Post date: [9 November 2020 09:08 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/7 "2020-11-09T09:08:31Z")

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> [@psmtvdw](#):
>
> I get "not found" error.

That is because I mistyped the name of the module. If you try running it against the module you want, you'll get the list of names.

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### Author: ![psmtvdw](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@psmtvdw](https://discourse.nodered.org/u/psmtvdw)
#### Post date: [9 November 2020 09:36 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/8 "2020-11-09T09:36:51Z")

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Great! thanks for the quick response. I'll send some feedback here as soon as I know more. Would be usefull if they could add a github link to their node.

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### Author: ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)
#### Post date: [8 January 2021 09:36 UTC](https://discourse.nodered.org/t/support-for-node-red-contrib-azureiothubnode/35581/9 "2021-01-08T09:36:52Z")

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