# Unable to install Node-Red Dashboard

**URL:** <https://discourse.nodered.org/t/unable-to-install-node-red-dashboard/13672>\
**Category:** Dashboard\
**Created:** [25 July 2019 02:43 UTC](https://discourse.nodered.org/t/unable-to-install-node-red-dashboard/13672 "2019-07-25T02:43:26Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![JohnAPA](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/johnapa/32/10400_2.png) [@JohnAPA](https://discourse.nodered.org/u/JohnAPA)\
**Post date:** [25 July 2019 02:43 UTC](https://discourse.nodered.org/t/unable-to-install-node-red-dashboard/13672/1 "2019-07-25T02:43:26Z")

</div>

Hello Just starting out and following tutorials on installing node red dashboard.

I went to Manage Palettes \> Install \> Node Red dashboard

> MacBook:.node-red cube$ npm i node-red-dashboard  
> Unhandled rejection Error: EACCES: permission denied, mkdir '/Users/cube/.npm/\_cacache/index-v5/45/fb'tallable status
> 
> Unhandled rejection Error: EACCES: permission denied, mkdir '/Users/cube/.npm/\_cacache/index-v5/21/11'
> 
> npm ERR! cb() never called!
> 
> npm ERR! This is an error with npm itself. Please report this error at:  
> npm ERR! [https://npm.community](https://npm.community)
> 
> npm ERR! A complete log of this run can be found in:  
> npm ERR! /Users/cube/.npm/\_logs/2019-07-25T02\_40\_46\_494Z-debug.log

**Debug log shows**

```auto
0 info it worked if it ends with ok
1 verbose cli [ '/usr/local/bin/node',
1 verbose cli '/usr/local/bin/npm',
1 verbose cli 'i',
1 verbose cli 'node-red-dashboard' ]
2 info using npm@6.9.0
3 info using node@v10.16.0
4 verbose npm-session 06e09d876b16a901
5 silly install loadCurrentTree
6 silly install readLocalPackageData
7 http fetch GET 304 https://registry.npmjs.org/node-red-dashboard 161ms (from cache)
8 silly pacote tag manifest for node-red-dashboard@latest fetched in 181ms
9 timing stage:loadCurrentTree Completed in 222ms
10 silly install loadIdealTree
11 silly install cloneCurrentTreeToIdealTree
12 timing stage:loadIdealTree:cloneCurrentTree Completed in 0ms
13 silly install loadShrinkwrap
14 timing stage:loadIdealTree:loadShrinkwrap Completed in 2ms
15 silly install loadAllDepsIntoIdealTree
16 silly resolveWithNewModule node-red-dashboard@2.15.5 checking installable status
17 http fetch GET 304 https://registry.npmjs.org/serve-static 67ms (from cache)
18 silly fetchPackageMetaData error for serve-static@^1.14.1 EACCES: permission denied, mkdir '/Users/cube/.npm/_cacache/index-v5/47/89'
19 timing npm Completed in 1169ms
20 error cb() never called!
21 error This is an error with npm itself. Please report this error at:
22 error <https://npm.community>

```

I tried reinstalling NPM but that didn't work. Could anyone help guide me in the right path?

---

<div class="post-metadata">

**Author:** ![TotallyInformation](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/totallyinformation/32/31_2.png) [@TotallyInformation](https://discourse.nodered.org/u/TotallyInformation)\
**Post date:** [25 July 2019 06:01 UTC](https://discourse.nodered.org/t/unable-to-install-node-red-dashboard/13672/2 "2019-07-25T06:01:05Z")

</div>

> [@JohnAPA](#):
>
> permission denied, mkdir '/Users/cube/.npm/\_cacache/index-v5/45/fb'  
> permission denied, mkdir '/Users/cube/.npm/\_cacache/index-v5/21/11'

For some reason, the installer cannot write to the locations shown.

This is possibly due to you having used SUDO with a node-red npm install previously?

Try deleting `/Users/cube/.npm/_cacache`, npm should recreate it.