# Unable to install smart-nora

**URL:** <https://discourse.nodered.org/t/unable-to-install-smart-nora/49821>\
**Category:** General\
**Created:** [17 August 2021 07:15 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821 "2021-08-17T07:15:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![gauravmyid](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gauravmyid/32/46617_2.png) [@gauravmyid](https://discourse.nodered.org/u/gauravmyid)\
**Post date:** [17 August 2021 07:15 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/1 "2021-08-17T07:15:28Z")

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Hello, i am running nodered server on ibm cloud and unable to install smart-nora pallet. Earlier i was using google cloud successfully.

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**Author:** ![Gunner](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gunner/32/43582_2.png) [@Gunner](https://discourse.nodered.org/u/Gunner)\
**Post date:** [17 August 2021 07:47 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/2 "2021-08-17T07:47:22Z")

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> [@gauravmyid](#):
>
> smart-nora

Welcome to the forum.

I had to google smart-nora... and once I realized your issue probably had nothing to do with a  
_"Proven snoring remedy"_ 😛 I found your post on the [contrib's git-hub page](https://github.com/andrei-tatar/node-red-contrib-smartnora/issues/77).

Unfortunately you didn't supply any more details there then you did here...

> Author
> 
> ### **[gauravmyid](https://github.com/gauravmyid)** commented [42 minutes ago](https://github.com/andrei-tatar/node-red-contrib-smartnora/issues/77#issuecomment-900047355)
> 
> I have tried installing multiple times but still doesn't work

So, perhaps you can supply more details needed to assist?

Version of Node-Red? (I know nothing about the IBM Cloud aspect of it)

Do you have any logs from the palette install?

Or can you copy/paste the terminal text showing any attempted npm install?

On that note... Have you tried running the npm command from _within_ node-red's directory? `~/.node-red` or whatever equivalent it may be with the IBM Cloud version.

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**Author:** ![gauravmyid](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gauravmyid/32/46617_2.png) [@gauravmyid](https://discourse.nodered.org/u/gauravmyid)\
**Post date:** [17 August 2021 08:23 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/3 "2021-08-17T08:23:03Z")

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I tried installing it from pallet manager. It shows to check log and showed this "Failed to install: node-red-contrib-smartnora

Install failed

Check the log for more information:

when checked log details it shows following message  
"2021-08-17T08:21:04.634Z Install : node-red-contrib-smartnora 1.1.3

2021-08-17T08:21:05.923Z npm install --no-audit --no-update-notifier --no-fund --save --save-prefix="~" --production node-red-contrib-smartnora@1.1.3  
2021-08-17T08:21:12.574Z rc=null"

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**Author:** ![Gunner](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gunner/32/43582_2.png) [@Gunner](https://discourse.nodered.org/u/Gunner)\
**Post date:** [17 August 2021 21:41 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/6 "2021-08-17T21:41:29Z")

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Is that the entire log?

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**Author:** ![gauravmyid](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gauravmyid/32/46617_2.png) [@gauravmyid](https://discourse.nodered.org/u/gauravmyid)\
**Post date:** [18 August 2021 06:17 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/7 "2021-08-18T06:17:41Z")

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Unfortunately yes.

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**Author:** ![Gunner](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/gunner/32/43582_2.png) [@Gunner](https://discourse.nodered.org/u/Gunner)\
**Post date:** [18 August 2021 09:43 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/8 "2021-08-18T09:43:54Z")

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Well, even though it is of no use to me, I installed it, via pallet, to test the process... and it took around 5 minutes!! But it did install. And then about a minute to uninstall!

So all I can suggest is try it again via npm and let it run until it says it did or didn't work.

Nothing else I can do.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [17 October 2021 09:44 UTC](https://discourse.nodered.org/t/unable-to-install-smart-nora/49821/9 "2021-10-17T09:44:20Z")

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