# Unified-RED not working - MongooseError

**URL:** <https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878>\
**Category:** General\
**Tags:** database\
**Created:** [9 October 2023 10:46 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878 "2023-10-09T10:46:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![aziz.ham](https://avatars.discourse-cdn.com/v4/letter/a/f475e1/32.png) [@aziz.ham](https://discourse.nodered.org/u/aziz.ham)\
**Post date:** [9 October 2023 10:46 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/1 "2023-10-09T10:46:10Z")

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when i open node red give a problem "MongooseError" how to solve it  
this problem start after I installed Unified-RED Dashboard.  
i delete the Unified-RED Dashboard folder from node-module folder it start working

 ![Capture](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/3X/f/e/fe68ba8b5b1ae8c5851bec61bdafed9f66685449.png)

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**Author:** ![marcus-j-davies](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/marcus-j-davies/32/103435_2.png) [@marcus-j-davies](https://discourse.nodered.org/u/marcus-j-davies)\
**Post date:** [9 October 2023 11:15 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/2 "2023-10-09T11:15:04Z")

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Add pressure to the already logged issue?  
the author needs to address it

[[BUG] Not able to "Connect to database" · Issue #87 · waccit/unified-red · GitHub](https://github.com/waccit/unified-red/issues/87)

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**Author:** ![ralphwetzel](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/ralphwetzel/32/53713_2.png) [@ralphwetzel](https://discourse.nodered.org/u/ralphwetzel)\
**Post date:** [9 October 2023 11:16 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/3 "2023-10-09T11:16:41Z")

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There's an issue raised in the Unified-RED GitHub repo that covers your situation. No solution yet.

> <https://github.com/waccit/unified-red/issues/87>
>
> \*\*Describe the bug\*\*
> I am not able to connect to any database.
> I will receive …two type of error, first is in the console and will crash node-red this happen every time i reboot the app.
> \`\`\`
> "\[error\] MongooseError: Operation \`roles.findOne()\` buffering timed out after 10000ms
> at Timeout.\<anonymous\> (C:\\Users\\\*\*\*\*\*\*\\.node-red\\node\_modules\\mongoose\\lib\\drivers\\node-mongodb-native\\collection.js:198:23)
> at listOnTimeout (node:internal/timers:559:17)
> at processTimers (node:internal/timers:502:7)"
> \`\`\`
> The second one is when i try to connect to a mongoDB Cloud
> !\[immagine\](https://github.com/waccit/unified-red/assets/103202144/705ad580-07a3-4861-a076-c37a3f1f213b)
> 
> 
> \*\*To Reproduce\*\*
> Everytime
> 
> \*\*Affected Environment (please select one or more):\*\*
> \[X\] Node-RED
> \[X\] Unified-RED
> \[\] Backend
> 
> \*\*Context:\*\*
> Please provide any relevant information about your setup. This is important in case the issue is not reproducible except for under certain conditions.
> \* Operating System: Windows 11
> \* Node.js version: v16.14.0 or v20.4.0
> \* npm version: 9.6.7
> \* Node-RED version: 3.0.2
> \* Unified-RED version: 2.3.0

I propose you alter the title of your post to sth more specific - to raise attention of others using as well Unified-RED. On top, you could address to the creators of this project for additional support.

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**Author:** ![Paul-Reed](https://sea2.discourse-cdn.com/flex026/user_avatar/discourse.nodered.org/paul-reed/32/66906_2.png) [@Paul-Reed](https://discourse.nodered.org/u/Paul-Reed)\
**Post date:** [9 October 2023 11:29 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/4 "2023-10-09T11:29:15Z")

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@aziz.ham I've changed the title to something more appropriate.

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**Author:** ![aziz.ham](https://avatars.discourse-cdn.com/v4/letter/a/f475e1/32.png) [@aziz.ham](https://discourse.nodered.org/u/aziz.ham)\
**Post date:** [9 October 2023 15:44 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/5 "2023-10-09T15:44:34Z")

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thank you 😊

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/nodered/original/1X/d073cd938eafa2e558d7c2cd59003b3ef4963033.png) [@system](https://discourse.nodered.org/u/system)\
**Post date:** [8 December 2023 15:45 UTC](https://discourse.nodered.org/t/unified-red-not-working-mongooseerror/81878/6 "2023-12-08T15:45:22Z")

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