Getting docx to pdf with Adobe Document Generation

Taking a json file from the company's environment, taking a template from the company's issues (docx) in the same way, merging them into pdf.
I am trying to convert. First I get the token, then the AssetId is given to me when I try to open the file that came after the last document generation.
"error": {
"message": "Either unsupported or corrupted file content provided. The only supported format is docx.; transactionId=TqF3ujeqcVhJzvAb0n4jbSNjaII3DaCj",
"status": 400
"status": "failed"
Gives a fault. I looked at most things, I checked, but I couldn't find the error. I would appreciate it if you could help.

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