No connection with Panasonic Comfort Cloud (node-red-contrib-panasonic-comfort-cloud)

Hello,
i'm very new here and startet a few weeks ago with programming in node-red. I started with controlling a Smartfox Heater via RS485 and connected to my Huawei PV-System.
Now I want to control my four air conditioners in my house to automatically heat or cool my rooms when conditions are good for it.

Anyway, I installed this in node red: node-red-contrib-panasonic-comfort-cloud. It looks very easy to use, but I cannot connect to anything. I did the configuration with my username and correct password, but there will always be an error when I do the request:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>403 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: -BN2oltXxoXsTTkLDoZk5osPhR7X45rFMoVSE6mBYNzF3N1txmQk8Q==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>

maybe there is a general problem with it after Panasonic Comfort Cloud update this summer?

Does anyone got the same problem or does someone still can use it?

The owner is bisand, can I contact him directly? I didn't find a chat function for that.

Welcome to the forums @burned-man

You will need to raise an issue on the repo.
But this might be an upstream problem.

Suggestion this is an upstream issue.

But sadly the linked issue isn't being responded to either

You might have to look elsewhere.

Hy marcus-j-davies,

thank you very much for the fast and professional answer!
I didn't find the issue tab :smile:
Now I'm calmed, that the problem is not on my side. I will be patient if there will be a new version in node-red...

1 Like