I'm using custom (MUSE Automator) node red. It won't run

General
1

I'm using custom node red. It won't run.

I am an SI system developer.
Mainly used AMX control systems support Nodered on new products.

It is a customized product called MUSE automator. (https://www.amx.com/en/products/muse-automator)

But it won't run on my computer. (It works fine on other computers.)

If you look at node red's console log, something doesn't seem to be working properly in the second half.

For v18, it seems like it might conflict with the Windows security policy and cause problems, is that true?

(muse automator is powered by v18.17.1 version.)

Is there anything I can do?

Attached is the log of the computer running and the log file of my computer (not running).

normal log

Welcome to Node-RED
===================

2024-08-04 14:11:36.675 [I] Node-RED version: v3.0.2
2024-08-04 14:11:36.675 [I] Node.js  version: v18.17.1
2024-08-04 14:11:36.676 [W] Use of editorTheme.palette.editable is DEPRECATED. Use externalModules.palette.allowInstall instead
2024-08-04 14:11:36.679 [I] Loading palette nodes
2024-08-04 14:11:36.678 [I] Palette editor disabled : npm command not found
2024-08-04 14:11:36.749 [D] Module: @node-red-contrib-themes/theme-collection 3.0.6 C:\Users\impea\AppData\Local\Programs\Automator\resources\app.asar\node_modules\@node-red-contrib-themes\theme-collection
2024-08-04 14:11:36.749 [D] Module: com-amx-mojo-nodes 1.0.0 C:\Users\impea\AppData\Local\Programs\Automator\resources\app.asar\node_modules\com-amx-mojo-nodes
2024-08-04 14:11:36.749 [D] Module: harman-theme 1.0.0 C:\Users\impea\AppData\Local\Programs\Automator\resources\app.asar\node_modules\harman-theme
2024-08-04 14:11:36.676 [I] Windows_NT 10.0.19045 x64 LE
2024-08-04 14:11:37.118 [I][root] register type: Controller,Status,Event,Command,Navigate,Control Panel,UI Control
2024-08-04 14:11:37.118 [I][root] NREmitter on
2024-08-04 14:11:37.118 [I][root] try create controller ["simulator-controller",{"project":"C:\\Users\\impea\\.node-red","username":"admin","password":"password"}]
2024-08-04 14:11:37.119 [I] Context store  : 'default' [module=memory]
2024-08-04 14:11:37.119 [W] Use of autoInstallModules is DEPRECATED. Use externalModules.autoInstall instead
2024-08-04 14:11:37.120 [I] User directory : C:\Users\impea/.node-red
2024-08-04 14:11:37.120 [T][root] timer login 215 1722780697117 0 1722780697117 10000 cleared, left 0
2024-08-04 14:11:37.120 [W] Projects disabled : git command not found
2024-08-04 14:11:37.118 [I][root] node-red server started
2024-08-04 14:11:37.120 [I] Flows file     : C:\Users\impea\.node-red\flows.json
2024-08-04 14:11:37.120 [D][root] ControllerManager onConnect simulator
2024-08-04 14:11:37.121 [I][root] simulator created ["simulator"]
2024-08-04 14:11:37.121 [I][root] created controller: simulator
2024-08-04 14:11:37.130 [I] Creating new flow file
2024-08-04 14:11:37.132 [I][app] env: {"ALLUSERSPROFILE":"C:\\ProgramData","APPDATA":"C:\\Users\\impea\\AppData\\Roaming","CommonProgramFiles":"C:\\Program Files\\Common Files","CommonProgramFiles(x86)":"C:\\Program Files (x86)\\Common Files","CommonProgramW6432":"C:\\Program Files\\Common Files","COMPUTERNAME":"DESKTOP-7CP0P5A","ComSpec":"C:\\WINDOWS\\system32\\cmd.exe","DriverData":"C:\\Windows\\System32\\Drivers\\DriverData","HOMEDRIVE":"C:","HOMEPATH":"\\Users\\impea","LOCALAPPDATA":"C:\\Users\\impea\\AppData\\Local","LOGONSERVER":"\\\\DESKTOP-7CP0P5A","NUMBER_OF_PROCESSORS":"12","OneDrive":"C:\\Users\\impea\\OneDrive","OneDriveConsumer":"C:\\Users\\impea\\OneDrive","ORIGINAL_XDG_CURRENT_DESKTOP":"undefined","OS":"Windows_NT","Path":"C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\WINDOWS\\System32\\WindowsPowerShell\\v1.0\\;C:\\WINDOWS\\System32\\OpenSSH\\;C:\\Users\\impea\\AppData\\Local\\Microsoft\\WindowsApps;","PATHEXT":".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC","PROCESSOR_ARCHITECTURE":"AMD64","PROCESSOR_IDENTIFIER":"Intel64 Family 6 Model 165 Stepping 3, GenuineIntel","PROCESSOR_LEVEL":"6","PROCESSOR_REVISION":"a503","ProgramData":"C:\\ProgramData","ProgramFiles":"C:\\Program Files","ProgramFiles(x86)":"C:\\Program Files (x86)","ProgramW6432":"C:\\Program Files","PSModulePath":"C:\\Program Files\\WindowsPowerShell\\Modules;C:\\WINDOWS\\system32\\WindowsPowerShell\\v1.0\\Modules","PUBLIC":"C:\\Users\\Public","SESSIONNAME":"Console","SystemDrive":"C:","SystemRoot":"C:\\WINDOWS","TEMP":"C:\\Users\\impea\\AppData\\Local\\Temp","TMP":"C:\\Users\\impea\\AppData\\Local\\Temp","USERDOMAIN":"DESKTOP-7CP0P5A","USERDOMAIN_ROAMINGPROFILE":"DESKTOP-7CP0P5A","USERNAME":"impea","USERPROFILE":"C:\\Users\\impea","windir":"C:\\WINDOWS","ZES_ENABLE_SYSMAN":"1"}
2024-08-04 14:11:37.132 [I][app] node-red server listen at 0.0.0.0:49152
2024-08-04 14:11:37.132 [I][app] C:\Users\impea\AppData\Local\Programs\Automator\MUSE Automator.exe
2024-08-04 14:11:37.142 [D] loaded flow revision: d751713988987e9331980363e24189ce
2024-08-04 14:11:37.142 [D] red/runtime/nodes/credentials.load : user disabled encryption
2024-08-04 14:11:37.142 [D] red/runtime/nodes/credentials.load : keyType=disabled
2024-08-04 14:11:37.142 [W] Using unencrypted credentials
2024-08-04 14:11:37.143 [T] runtime event: {"id":"runtime-state","retain":true}
2024-08-04 14:11:37.143 [T] runtime event: {"id":"runtime-deploy","payload":{"revision":"d751713988987e9331980363e24189ce"},"retain":true}
2024-08-04 14:11:37.147 [I] Starting flows
2024-08-04 14:11:37.147 [D] red/nodes/flows.start : starting flow : global
2024-08-04 14:11:37.148 [I] Started flows
2024-08-04 14:11:37.148 [T] flow:global start flow [global]
2024-08-04 14:11:37.149 [E][app] no projects: TypeError [ERR_INVALID_ARG_TYPE]: The "path" argument must be of type string or an instance of Buffer or URL. Received undefined
2024-08-04 14:11:37.148 [T] runtime event: {"id":"runtime-state","payload":{"state":"start"},"retain":true}
2024-08-04 14:11:37.218 [I][app] FINISHED LOAD
2024-08-04 14:11:37.537 [I][app] title changed to MUSE Automator
2024-08-04 14:11:38.209 [I][app] FINISHED LOAD
2024-08-04 14:11:38.657 [T] comms.open KRjF+xKK8IlZ+Az53RfOOh+RmVsik7/MK62x6zYPXAw=
2024-08-04 14:11:38.847 [D][root] on rest ["GET","/amx-com/local/projects",{}]
2024-08-04 14:11:38.848 [D][root] on rest ["GET","/amx-com/controller",{}]
2024-08-04 14:11:38.849 [D][root] on rest ["GET","/amx-com/local/settings/get",{}]
2024-08-04 14:11:38.910 [I][web] NRListener on
2024-08-04 14:11:38.910 [I][web] init node type, ["Controller"]
2024-08-04 14:11:38.911 [I][web] init node type, ["Status"]
2024-08-04 14:11:38.911 [I][web] init node type, ["Event"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Command"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Navigate"]
2024-08-04 14:11:38.912 [I][web] init node type, ["Control Panel"]
2024-08-04 14:11:38.912 [I][web] init node type, ["UI Control"]
2024-08-04 14:11:38.913 [I][web] register mojo node type Controller
2024-08-04 14:11:38.913 [I][web] register mojo node type Status
2024-08-04 14:11:38.913 [I][web] register mojo node type Event
2024-08-04 14:11:38.913 [I][web] register mojo node type Command
2024-08-04 14:11:38.914 [I][web] register mojo node type Navigate
2024-08-04 14:11:38.914 [I][web] register mojo node type Control Panel
2024-08-04 14:11:38.914 [I][web] register mojo node type UI Control
2024-08-04 14:11:38.914 [I][web] mount sync
2024-08-04 14:12:36.515 [I][app] housekeeper, 1722780756515
2024-08-04 14:13:36.525 [I][app] housekeeper, 1722780816525
2024-08-04 14:14:36.536 [I][app] housekeeper, 1722780876536
2024-08-04 14:15:36.539 [I][app] housekeeper, 1722780936539
2024-08-04 14:16:36.551 [I][app] housekeeper, 1722780996551
2024-08-04 14:17:36.562 [I][app] housekeeper, 1722781056562
2024-08-04 14:18:36.568 [I][app] housekeeper, 1722781116568
2024-08-04 14:19:36.577 [I][app] housekeeper, 1722781176577
2024-08-04 14:20:36.588 [I][app] housekeeper, 1722781236588
2024-08-04 14:21:36.599 [I][app] housekeeper, 1722781296599
2024-08-04 14:22:36.606 [I][app] housekeeper, 1722781356606

unnormal log (won't run node-red)


Welcome to Node-RED
===================

2024-08-05 01:59:06.141 [I] Node-RED version: v3.0.2
2024-08-05 01:59:06.141 [I] Node.js  version: v18.17.1
2024-08-05 01:59:06.142 [W] Use of editorTheme.palette.editable is DEPRECATED. Use externalModules.palette.allowInstall instead
2024-08-05 01:59:06.145 [I] Palette editor disabled : npm command not found
2024-08-05 01:59:06.145 [I] Loading palette nodes
2024-08-05 01:59:06.141 [I] Windows_NT 10.0.22631 x64 LE
2024-08-05 01:59:06.206 [D] Module: @node-red-contrib-themes/theme-collection 3.0.6 C:\Users\mesie\AppData\Local\Programs\Automator\resources\app.asar\node_modules\@node-red-contrib-themes\theme-collection
2024-08-05 01:59:06.206 [D] Module: harman-theme 1.0.0 C:\Users\mesie\AppData\Local\Programs\Automator\resources\app.asar\node_modules\harman-theme
2024-08-05 01:59:06.206 [D] Module: com-amx-mojo-nodes 1.0.0 C:\Users\mesie\AppData\Local\Programs\Automator\resources\app.asar\node_modules\com-amx-mojo-nodes
2024-08-05 01:59:06.466 [I][root] try create controller ["simulator-controller",{"project":"C:\\Users\\mesie\\.node-red","username":"admin","password":"password"}]
2024-08-05 01:59:06.466 [I][root] NREmitter on
2024-08-05 01:59:06.466 [W] Use of autoInstallModules is DEPRECATED. Use externalModules.autoInstall instead
2024-08-05 01:59:06.467 [I] Context store  : 'default' [module=memory]
2024-08-05 01:59:06.467 [T][root] timer login 170 1722823146465 0 1722823146465 10000 cleared, left 0
2024-08-05 01:59:06.466 [I][root] register type: Controller,Status,Event,Command,Navigate,Control Panel,UI Control
2024-08-05 01:59:06.468 [I] User directory : C:\Users\mesie/.node-red
2024-08-05 01:59:06.468 [I] Projects directory: 
2024-08-05 01:59:06.468 [W] No active project : using default flows file
2024-08-05 01:59:06.468 [I] Flows file     : C:\Users\mesie\.node-red\flows.json
2024-08-05 01:59:06.468 [D][root] ControllerManager onConnect simulator
2024-08-05 01:59:06.468 [I][root] created controller: simulator
2024-08-05 01:59:06.466 [I][root] node-red server started
2024-08-05 01:59:06.468 [I][root] simulator created ["simulator"]
2024-08-05 01:59:06.474 [T] git init: {"version":"2.45.2.windows.1"}
2024-08-05 01:59:06.477 [I][app] env: {"ALLUSERSPROFILE":"C:\\ProgramData","APPDATA":"C:\\Users\\mesie\\AppData\\Roaming","ChocolateyInstall":"C:\\ProgramData\\chocolatey","ChocolateyLastPathUpdate":"133205136807551533","CommonProgramFiles":"C:\\Program Files\\Common Files","CommonProgramFiles(x86)":"C:\\Program Files (x86)\\Common Files","CommonProgramW6432":"C:\\Program Files\\Common Files","COMPUTERNAME":"ANDREW-HOME","ComSpec":"C:\\Windows\\system32\\cmd.exe","DriverData":"C:\\Windows\\System32\\Drivers\\DriverData","EFC_35764":"1","HOMEDRIVE":"C:","HOMEPATH":"\\Users\\mesie","INTEL_DEV_REDIST":"C:\\Program Files (x86)\\Common Files\\Intel\\Shared Libraries\\","LOCALAPPDATA":"C:\\Users\\mesie\\AppData\\Local","LOGONSERVER":"\\\\ANDREW-HOME","MIC_LD_LIBRARY_PATH":"C:\\Program Files (x86)\\Common Files\\Intel\\Shared Libraries\\compiler\\lib\\mic","NUMBER_OF_PROCESSORS":"24","OneDrive":"C:\\Users\\mesie\\OneDrive","OneDriveConsumer":"C:\\Users\\mesie\\OneDrive","ORIGINAL_XDG_CURRENT_DESKTOP":"undefined","OS":"Windows_NT","Path":"C:\\Program Files (x86)\\Common Files\\Oracle\\Java\\java8path;C:\\Program Files (x86)\\Common Files\\Oracle\\Java\\javapath;C:\\Program Files (x86)\\Common Files\\Intel\\Shared Libraries\\redist\\intel64\\compiler;C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Windows\\System32\\OpenSSH\\;C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Common;C:\\Program Files\\Bandizip\\;C:\\ProgramData\\chocolatey\\bin;C:\\Program Files (x86)\\QuickTime\\QTSystem\\;C:\\Program Files\\dotnet\\;C:\\Program Files\\Git\\cmd;C:\\Users\\mesie\\AppData\\Local\\Programs\\Python\\Python310\\Scripts\\;C:\\Users\\mesie\\AppData\\Local\\Programs\\Python\\Python310\\;C:\\Users\\mesie\\AppData\\Local\\Microsoft\\WindowsApps;D:\\ANDREW_MINE\\1_SW\\ffmpeg\\ffmpeg\\bin;C:\\Program Files\\nodejs;C:\\Users\\mesie\\AppData\\Local\\Programs\\Microsoft VS Code\\bin;C:\\ffmpeg-6.0-essentials_build\\ffmpeg-6.0-essentials_build\\bin","PATHEXT":".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC","PROCESSOR_ARCHITECTURE":"AMD64","PROCESSOR_IDENTIFIER":"AMD64 Family 25 Model 33 Stepping 0, AuthenticAMD","PROCESSOR_LEVEL":"25","PROCESSOR_REVISION":"2100","ProgramData":"C:\\ProgramData","ProgramFiles":"C:\\Program Files","ProgramFiles(x86)":"C:\\Program Files (x86)","ProgramW6432":"C:\\Program Files","PSModulePath":"C:\\Program Files\\WindowsPowerShell\\Modules;C:\\Windows\\system32\\WindowsPowerShell\\v1.0\\Modules","PUBLIC":"C:\\Users\\Public","SDL_AUDIODRIVER":"directsound","SESSIONNAME":"Console","SystemDrive":"C:","SystemRoot":"C:\\Windows","TEMP":"C:\\Users\\mesie\\AppData\\Local\\Temp","TMP":"C:\\Users\\mesie\\AppData\\Local\\Temp","USERDOMAIN":"ANDREW-HOME","USERDOMAIN_ROAMINGPROFILE":"ANDREW-HOME","USERNAME":"mesie","USERPROFILE":"C:\\Users\\mesie","windir":"C:\\Windows"}
2024-08-05 01:59:06.478 [I][app] node-red server listen at 0.0.0.0:49152
2024-08-05 01:59:06.478 [I][app] C:\Users\mesie\AppData\Local\Programs\Automator\MUSE Automator.exe
2024-08-05 01:59:06.476 [I] Creating new flow file
2024-08-05 01:59:06.484 [D] loaded flow revision: d751713988987e9331980363e24189ce
2024-08-05 01:59:06.484 [D] red/runtime/nodes/credentials.load : user disabled encryption
2024-08-05 01:59:06.484 [D] red/runtime/nodes/credentials.load : keyType=disabled
2024-08-05 01:59:06.485 [W] Using unencrypted credentials
2024-08-05 01:59:06.485 [T] runtime event: {"id":"runtime-state","retain":true}
2024-08-05 01:59:06.485 [T] runtime event: {"id":"runtime-deploy","payload":{"revision":"d751713988987e9331980363e24189ce"},"retain":true}
2024-08-05 01:59:06.493 [I] Starting flows
2024-08-05 01:59:06.493 [D] red/nodes/flows.start : starting flow : global
2024-08-05 01:59:06.493 [T] flow:global start flow [global]
2024-08-05 01:59:06.493 [T] runtime event: {"id":"runtime-state","payload":{"state":"start"},"retain":true}
2024-08-05 01:59:06.493 [I] Started flows
2024-08-05 01:59:06.494 [I][root] onProjectState [{"projects":[],"started":true,"installing":[],"version":"1.0.54"},null]
2024-08-05 01:59:06.494 [T] runtime event: {"id":"mojo","payload":{"event":"nr:project","projects":{"projects":[],"started":true,"installing":[],"version":"1.0.54"}}}
2024-08-05 01:59:06.494 [I][root] NREmitter onProjectState [{"projects":[],"started":true,"installing":[],"version":"1.0.54"},null]
2024-08-05 01:59:06.532 [I][app] FINISHED LOAD
2024-08-05 01:59:06.886 [I][app] FINISHED LOAD
2

Well, the 2nd log does show that Node-RED has started so not sure why you think it hasn't?

Of course, that 2nd log is for a different user that hasn't run Node-RED before - so it creates a blank flow file. That startup also has some git stuff in it that isn't in the other users startup.

3

In the first situation, this is how the screen is displayed. You see the nodes, you see the task screen.

normal
normal876×653 174 KB

In the second situation, this is how the screen is displayed. There's nothing...

node-red-unnormal
node-red-unnormal1004×755 10.9 KB

As you said, it is true that node-red was executed, but nothing is displayed on the screen.

I thought the default screen for node-red wasn't running because I can't see it.

4

Check the browser dev console for that 2nd case. And maybe the network tab as well. Has everything loaded? Were there any errors?

Also, that appears to be Node-RED embedded in something? If so, you will need to speak to whoever has done the embedding because maybe that's the issue.

5

Thank you for your quick response.

Unlike regular node-reds, the program is not accessible through a web browser, so nothing is known from the developer console.

Runs in standalone format.

I've asked the person who made it, but there's no answer.

I asked here because it's a frustrating situation.

6

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