Node Red - connectivity to Watson

We have two deployments of Node Red:

  1. in the IBM Watson environment
  2. local PC

Both Node Reds have node-red-contrib-scx-ibmiotapp (using the "ibmiot in" node for connectivity)

We have noted that Node Red says it is connecting to both environments respective "In node".
We have confirmed that data is being received by the Watson IOT device (logs show the raw json tables)

Both "In Nodes" are using the same security API/keys.

When data is being sent to the Watson IOT Device only the Node Red installed on the local PC receives the data. The IBM deployed Node Red still says connect but does not receive the same data.
(we've done testing with the IBM deployed Node Red and it can send/receive data to test environments such as the mosquito public server.)

any thoughts?