Node-Red Ethernet IP to control logix shows offline when tags added

Hello, first time poster here. i have node red with the ethernet ip addon installed i can add the control logix plc and it shows online but then when i go back and add a global tag that corresponds to the tag in the plc it shows off line and the following
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after doing some testing im able to push information to the plc i just cannot seem to pull information from it
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