Watson Text-to-Speech Service going to Inactive state

Dashboard
1

I have Lite plan.
I am using Watson Text-to-speech service in a Node-Red Dashboard application flow. If the service is not used even for a short time (say 30 minutes) it goes to inactive state. Then the Node-Red app fails. I have to recreate new Text-to-Speech service instance from catalog etc. every time the service goes to Inactive state so that service can be used by the Node-Red app.

Can someone help with answers to:

  1. How to reactivate the service which went into Inactive state ?
  2. How to prevent it going to Inactive state in the first place?
2

I am hitting this issue as well. Can someone please provide guidance on how to solve this issue?

Thanks

3

I upgraded my IBM cloud plan yesterday from Lite to Pay-as-you-go. I was hoping that, with the upgrade, the above problem will disappear from today. No luck; same issue. Regrettably, I had to create the service from scratch again and again.

4

I contacted IBM Cloud Support to address this issue. They said that I have reached my monthly limit for number of characters for this service. I upgraded this service to a standard plan (can be done by clicking on Text-To-Speech service and Plan) and it became active.

Thanks

5

Thanks. Yes, that is what I did today. I will wait till morning to see that the service is still in the active state.

6

Please just be aware that once you upgrade from the Lite account, you no longer get the free memory allocation for your application and you will start incurring a charge.

7

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