Remote Red Firewall configuration

Dashboard
1

I'm trying to connect Remote Red. Service starts and stops again. Guess its a firewall issue but I dont understand the information in the help file.

How can I edit this in my fritz box.

2

have you ask for help from Remote Red, that would seem to be the place to get help with your issue.

3

Hi, could you explain how -> I can only find a how to in remote red, that does not explain what to do? I'm not finding any loggs or information why it stops. I can only guess that it has something todo with the firewall. When I try to open the ports on my fritz box the ranges given can not be edited in the fritz box mask (Port 443 and Port Range 50000 -60000). If you have any idea please let me know. I'm really stuck or don't understand the advice in the right way - am no good in network.

4

Don't think we can help you with that.
Please contact the developer of this app: Home - Remote-RED

5

A far as I can see the author wants to charge for you to use the s/w but does not provide any means of contacting him/her in the event that there is a problem.

6

Thanks, I found a contact. Will Report If get News or Help. Thanks until now.

7

For anyone else finding this can you post the contact details please?

8

My Email is info@remote-red.com

There are several places where I added my mail address for support reasons:

  • In the Readme of the node. That is visible at the node red library node-red-contrib-remote (node) - Node-RED
  • In the config node of Remote-RED there is directly a "Mail to support" button that opens a mail to me with some debug informations.
  • In the App Stores I added a contact mail address.
  • On my homepage in the "Legal Notes / Impressum" as nearly all European homepages has.
  • Also I activated GitHub issues for thous wo like that more :wink:
9

Apologies, I missed it in the readme.

10

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